Communications Ctr Operator I
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are searching for a Communications Center Operator I -- someone who works well in a fast-paced this position you will answer and direct incoming and outgoing messaging services via telephone paging systems and in-house communications modes; and to enact emergency and disaster preparedness procedures in support of hospital system physicians clinicians and staff.
Think youve got what it takes
Job Duties & Responsibilities
Answers and directs incoming telephone calls in a professional and courteous manner
Completes page requests to hospital staff as appropriate
Connects calls to a requested extension department or individual as quickly as possible
Provides patient information to callers as allowed under Hospital policy and federal and state regulations
Determines where the caller needs to be directed if they are unclear by using non-threatening inquiry techniques
Queries the appropriate system for the desired name department or other information
Processes long-distance calls for certain departments.
Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation.
Performs other essential job-related duties.
Skills & Requirements
H.S. Diploma or GED required
Preferred experience as a telephone switchboard operator and experience in a healthcare environment preferred
Note: Shift - 10:00pm - 6:30 am rotating weekends.
Key Skills
- Internal Control
- Accounting And Auditing
- Accounts Handling
- General Services
- Elevator
- Brand
About Company
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades suc ... View more
