Cyara is the worlds leading Automated CX Assurance Platform provider enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands including Airbnb and NAB trust Cyara to deliver customer smiles at promise is Customer Smiles - Delivered at Scale and as a member of Cyaras team youll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us Check out:
Cyaras Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
As a Senior Software Engineer on the Product Engineering team at Cyara you will be responsible for the design implementation testing maintenance and optimization of the software solutions that make up the Cyara portfolio. You will gather product requirements from Product Management and turn them into working software that satisfies market needs. You will develop revise and maintain software artifacts and product engineering processes/methodologies to meet functional scale and performance criteria.
You will be responsible for:
- Innovative Software Development: Utilize cutting-edge software development tools to drive innovation efficiency and quality in front-end development.
- Problem Solving and UX Delivery: Address challenging problems to deliver impactful UX solutions quickly efficiently and with high quality.
- Scalable Systems Architecture: Contribute to the evolution of systems architecture ensuring scalability with the growing demands of the business.
- Collaborative Cross-Functional Work: Share knowledge and communicate effectively (both verbally and in writing) across the organization to align front-end development with overall business objectives.
- Problem Identification and Resolution: Analyze identify and address problems or bugs to ensure a seamless and error-free user interface.
- Active Participation in Agile Processes: Engage actively in Agile team meetings contributing to iterative development processes and adhering to best practices.
- Mentorship and Reviews: Support engineers in their development through mentorship and code reviews ensuring adherence to best practices.
- Quality Assurance: Ensure the delivery of high-quality solutions that meet customer expectations and business requirements.
Lets talk about your skills/expertise:
- Complete knowledge and full understanding of area of specialization and associated technologies.
- Stays updated with the latest industry trends and technologies and willingness to learn new technologies
- Solves problems of diverse scope requiring evaluation and ingenuity.
- Applies critical thinking and analytical skills to develop effective solutions.
- Enhances relationships and networks with senior internal/external personnel in own area of expertise.
- Works effectively within a team to achieve project goals.
- Requires a minimum of 5 years of relevant experience and a Bachelors degree.
- Demonstrates proficiency in software development and the ability to work independently.
Front-End
- Strong JavaScript knowledge Mandatory React experience.
- Experience working with TypeScript React lifecycle and state management is mandatory.
- Familiarity with design systems (e.g. Storybook) and component libraries (e.g. Kendo UI) to maintain UX/UI consistency.
- Strong skills in using GraphQL in combination with React for modern stack development.
- Majority of time will be spent contributing to the modern stack (React GraphQL) but there will be times to contribute to the legacy stack (Angular).
- Familiarity with Webpack and front-end packaging.
- Familiarity with form management tools such as React-final-form.
Security
- Advanced understanding of web security principles and best practices with solid experience in implementing security measures.
- Proficiency in protecting against common vulnerabilities such as SQL injection and XSS attacks with a focus on maintaining robust security.
- Strong skills in optimizing code queries and server configurations for improved performance and scalability.
- Ability to mentor junior engineers on security practices and performance optimization techniques and contribute to team-wide security strategies.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Cyara is the worlds leading Automated CX Assurance Platform provider enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while red...
Cyara is the worlds leading Automated CX Assurance Platform provider enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands including Airbnb and NAB trust Cyara to deliver customer smiles at promise is Customer Smiles - Delivered at Scale and as a member of Cyaras team youll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us Check out:
Cyaras Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
As a Senior Software Engineer on the Product Engineering team at Cyara you will be responsible for the design implementation testing maintenance and optimization of the software solutions that make up the Cyara portfolio. You will gather product requirements from Product Management and turn them into working software that satisfies market needs. You will develop revise and maintain software artifacts and product engineering processes/methodologies to meet functional scale and performance criteria.
You will be responsible for:
- Innovative Software Development: Utilize cutting-edge software development tools to drive innovation efficiency and quality in front-end development.
- Problem Solving and UX Delivery: Address challenging problems to deliver impactful UX solutions quickly efficiently and with high quality.
- Scalable Systems Architecture: Contribute to the evolution of systems architecture ensuring scalability with the growing demands of the business.
- Collaborative Cross-Functional Work: Share knowledge and communicate effectively (both verbally and in writing) across the organization to align front-end development with overall business objectives.
- Problem Identification and Resolution: Analyze identify and address problems or bugs to ensure a seamless and error-free user interface.
- Active Participation in Agile Processes: Engage actively in Agile team meetings contributing to iterative development processes and adhering to best practices.
- Mentorship and Reviews: Support engineers in their development through mentorship and code reviews ensuring adherence to best practices.
- Quality Assurance: Ensure the delivery of high-quality solutions that meet customer expectations and business requirements.
Lets talk about your skills/expertise:
- Complete knowledge and full understanding of area of specialization and associated technologies.
- Stays updated with the latest industry trends and technologies and willingness to learn new technologies
- Solves problems of diverse scope requiring evaluation and ingenuity.
- Applies critical thinking and analytical skills to develop effective solutions.
- Enhances relationships and networks with senior internal/external personnel in own area of expertise.
- Works effectively within a team to achieve project goals.
- Requires a minimum of 5 years of relevant experience and a Bachelors degree.
- Demonstrates proficiency in software development and the ability to work independently.
Front-End
- Strong JavaScript knowledge Mandatory React experience.
- Experience working with TypeScript React lifecycle and state management is mandatory.
- Familiarity with design systems (e.g. Storybook) and component libraries (e.g. Kendo UI) to maintain UX/UI consistency.
- Strong skills in using GraphQL in combination with React for modern stack development.
- Majority of time will be spent contributing to the modern stack (React GraphQL) but there will be times to contribute to the legacy stack (Angular).
- Familiarity with Webpack and front-end packaging.
- Familiarity with form management tools such as React-final-form.
Security
- Advanced understanding of web security principles and best practices with solid experience in implementing security measures.
- Proficiency in protecting against common vulnerabilities such as SQL injection and XSS attacks with a focus on maintaining robust security.
- Strong skills in optimizing code queries and server configurations for improved performance and scalability.
- Ability to mentor junior engineers on security practices and performance optimization techniques and contribute to team-wide security strategies.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
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