Job Description
As a Customer Service Representative you will serve as the first point of contact for our clients providing exceptional support and ensuring a seamless experience. Your role is to maintain the highest standards of communication handle inquiries efficiently and represent Lumina Agency INC with professionalism and empathy.
Responsibilities
Respond to customer inquiries promptly and accurately through various channels.
Maintain detailed records of customer interactions and transactions.
Collaborate with internal departments to ensure client satisfaction.
Resolve issues with patience understanding and efficiency.
Contribute to continuous improvement by identifying opportunities to enhance service quality.
Qualifications :
Qualifications
Excellent communication and problem-solving skills.
Strong attention to detail and organizational ability.
Professional and positive attitude in all client interactions.
Ability to work effectively both independently and as part of a team.
Proficiency in basic computer applications and client management tools.
Additional Information :
Benefits
Competitive annual salary ($54000 $59000).
Opportunities for professional growth and career advancement.
Supportive and collaborative work environment.
Comprehensive training and development programs.
Full-time permanent position.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more