Engineering Manager – Customer Applications
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Job Location:
Brisbane, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
At SquareTrade we help our customers when they need us most. As the market leader of protection plans we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our customers through a modern digital platform.
In this role as a Software Engineer Manager you will manage at least 2 strong scrum teams comprising of software engineers and quality engineers. Along with being a mentor and a driving force to your teams you will be partnering with Product Owners other Software Engineering Managers and Architects to deliver on company initiatives.
You will report into Director of Engineering with whom you will partner on defining the technical vision and direction of each group. This is an exciting position that offers autonomy and teamwork with opportunities for career development.
Youre A Great Candidate If You ...
- Like being in a driver seat for partner launches
- Like to be involved in designing and solutioning complex problems
- Like to be focused on high quality software
- Like building global teams
Key Responsibilities
- Partner with product and business stakeholders to align on team priorities and roadmaps
- Lead the design and on-time delivery of highly available microservices and frontend applications
- Drive architectural improvements scalability and platform consistency across our integration ecosystem
- Own the observability health uptime performance and security of services and frontend apps under your teams care
- Establish and evolve production support processes including on-call rotations monitoring incident response and RCA
- Recruit mentor and retain top engineering talent with a focus on diversity inclusion and team cohesion
- Provide clear goals timely feedback and professional growth opportunities tailored to individual team members
- Enforce Agile principles and methodologies
Qualifications :
- Bachelors Degree in Computer Science or related field
- 8 years of development experience
- 2 years of management experience with full time Software Engineers
- Strong knowledge and working experience of latest Java Spring Boot and microservices framework
- A good understanding of web technologies UI frameworks and event-driven architectures
- Hands on experience mentoring software engineers on Auth0 SSO Sparkpost (or other email system) Twilio (or other SMS system) Kafka Redis Hibernate and/or other modern technologies
- Experience with relational databases
- Experience in building teams; manage mentor and coach to grow their careers
- Good knowledge on tracking and setting goals to improve quality and efficiency
- Great communication skills
Nice to have skills
- Experience in the warranty insurance fintech or e-commerce domains
- Familiarity with AWS Docker Kubernetes API gateway
- Familiarity with CI/CD pipelines Jenkins
- Ability to write production ready code
Additional Information :
At SquareTrade youll have access to:
- Medical dental and vision coverage with network optionality to support our dispersed workforce
- HSAs and FSAs
- Open access to mental health benefits including 1:1 therapy coaching sessions and digital resources
- $75 monthly allowance to support self-care and well-being
- Up to 4% company match into 401(k)
- Supportive leave policies including paid parental grieving and loss and domestic violence protected leaves
- Paid Time Off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
- Hybrid work arrangements
- $80 monthly internet connectivity stipend
- Various corporate perks and discounts
SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status.
SquareTrade estimates the possible base compensation for this role if hired in the San Francisco Bay Area California to be in the range : $185K - $250K
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
SquareTrade, an Allstate company, is not just transforming the consumer electronics insurance space—we’re redefining it. Our award-winning customer-first mindset has made us the trusted partner of global giants like JB Hi-Fi, Amazon, Walmart, and T-Mobile. With 5-star reviews in the t ... View more
