Implementation Specialist French Speaking
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Job Summary
Implementation Specialist (French Speaking) - ONESOURCE Pagero
This position will be based in Madrid Spain
Looking for a role that will use your problem solving skills technical interests and French language skills to their full potential If so this might be the perfect role for you.
Thomson Reuters are looking for a French-speaking Software Implementation Specialist to work with global clients and lead the implementation of ONESOURCE Pagero - our e-invoicing compliance software - with their systems. This is the perfect role for a well-organised collaborative and analytical person that wants to grow their career within the software implementation space and collaborate with a varied book of clients. Youll use your knowledge of coding excellent communication skills and problem solving skills to tackle client configuration issues and ensure a the highest level of service to our clients.
About the Role
As an Implementation Specialist with Thomson Reuters you will:
Act as a specialist in large cross-functional software implementation team that specialises in e-invoicing solutions.
Work directly with global clients in both French and English to understand their ONESOURCE Pagero implementation requirements. Youll run product demonstrations deliver end-user and super-user training whilst configuring the software to meet their requirements.
Use your analytical project management and problem solving skills to test client software implementations.
Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product sales and support) on a range of pre-sales software demos and prospectively scoping client needs.
Design develop and document project deliverables according to timelines and budgets.
About You
Youre a fit for the role of Implementation Specialist if your background includes:
An interest in software and how it is implemented and configured at a range of global institutions.
Excellent communication skills in both English and French able to deliver the highest level of customer service to our clients in both languages.
An understanding of basic coding with the desire to learn and develop your skills within a software setting.
An analytical mindset. You may have gained this through your academic studies or wider interest in coding economics or project management.
A collaborative attitude able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients.
Please Note: Complete applications must be submitted by Sunday 23rd November 2025. Early applications are encouraged.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
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Key Skills
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About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
