ESM Program Operations Analyst Remote
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Job Location:
Heredia - Costa Rica
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
You will support the execution and optimization of operational processes for Experian Consumer Services programs. This includes assisting with the launch and maintenance of financial services products supporting operational partners and contributing to process improvements with a focus on data coordination and compliance. You will report to the Head of Ops.
What youll be doing:
- Coordinate operational activities across financial services programs.
- Track and report performance using KPIs and SLAs.
- Analyze operational data to identify trends risks and improvement opportunities.
- Collaborate with cross-functional teams to ensure alignment and execution.
- Support documentation and enhancement of operational workflows.
- Contribute to process improvements and manage small projects with growth potential.
Qualifications :
- 13 years of experience in operations project coordination business analysis or a related fieldopen to varied backgrounds and transferable skills.
- Organizational and analytical abilities with comfort using tools like Excel Tableau SQL or similar platforms.
- Clear and effective communication skills with the ability to manage multiple priorities in active environments.
- Proactive and curious mindset with a passion for identifying opportunities and solving challenges collaboratively.
- Interest or experience in financial services FinTech or consumer productswe welcome enthusiasm and a willingness to learn.
- Collaborative team contributor committed to integrity continuous growth and driving positive change.
Additional Information :
Benefits/Perks:
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
This is a fully remote job opportunity. #LI-Remote
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Project / Program Management
- Program Management
- Data Collection
- Military Experience
- Microsoft Powerpoint
- Earned Value Management
- Sharepoint
- Microsoft Project
- Budgeting
- DoD Experience
- Financial Management
- Contracts
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
