Broker Support Officer

PictureWealth

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profile Job Location:

Perth - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Broker Support Officer PictureWealth (Perth Full-Time)

Power the Engine Behind Smarter Lending

Are you a detail-oriented admin superstar or client services professional looking to build a career in finance Passionate about providing exceptional service and operational support

Join PictureWealth Finance our newly launched lending division and become a key part of a growing team thats changing how Australians experience lending. With a strong internal referral network tech-powered systems and a people-first culture this is your chance to thrive in a role that keeps lending efficient compliant and client-friendly.

Why join us

  • Be the Backbone of the Lending Process Support Mortgage Brokers to deliver fast smooth and compliant outcomes for clients.
  • Great Location Our Perth HQ is just a short walk from Perth Station making your commute a breeze.
  • Supportive Team Culture Be part of a friendly inclusive team that values collaboration respect and your contribution.
  • Flexibility That Works Enjoy hybrid working options designed to support your lifestyle and wellbeing.
  • Perks That Matter Access to an Employee Assistance Program for you and your immediate family plus free fruit tea coffee and snacks in the office.
  • Social & Connected Regular events to build connections across the organisation and celebrate wins together.
  • Learn and Grow Full training provided plus ongoing support to help you succeed and build your career in financial services.
  • Smart Tools and Great People Use AI-powered systems and proven processes to get the job done well.

Your Role

  • Provide end-to-end support on loan applications from documentation prep and lender follow-ups to post-settlement care.
  • Liaise with clients brokers lenders and internal teams to keep everything on track.
  • Maintain compliance system accuracy and up-to-date client records.
  • Contribute to improving processes and delivering an exceptional client experience.

About You

  • Prior experience in lending admin financial services or client services is highly valued.
  • Experience using AFG systems and tools is highly desirable
  • Strong attention to detail and organisational skills.
  • Confident communicator with a can-do attitude.
  • Thrives in a fast-paced team-oriented environment.
  • Tech-savvy and comfortable learning new systems (CRM document portals lender platforms).

About PictureWealth

With over 40000 clients nationwide PictureWealth is one of Australias fastest-growing financial wellbeing companies. We combine innovation with a human touch offering a supportive environment where your work truly matters and your career can grow.

Apply Now

Ready to support smarter lending and be part of a growing team thats going places

Apply now or contact Amy Hodgson National Head of Lending at for a confidential chat.


Required Experience:

Manager

Broker Support Officer PictureWealth (Perth Full-Time)Power the Engine Behind Smarter LendingAre you a detail-oriented admin superstar or client services professional looking to build a career in finance Passionate about providing exceptional service and operational supportJoin PictureWealth Finan...

Broker Support Officer PictureWealth (Perth Full-Time)

Power the Engine Behind Smarter Lending

Are you a detail-oriented admin superstar or client services professional looking to build a career in finance Passionate about providing exceptional service and operational support

Join PictureWealth Finance our newly launched lending division and become a key part of a growing team thats changing how Australians experience lending. With a strong internal referral network tech-powered systems and a people-first culture this is your chance to thrive in a role that keeps lending efficient compliant and client-friendly.

Why join us

  • Be the Backbone of the Lending Process Support Mortgage Brokers to deliver fast smooth and compliant outcomes for clients.
  • Great Location Our Perth HQ is just a short walk from Perth Station making your commute a breeze.
  • Supportive Team Culture Be part of a friendly inclusive team that values collaboration respect and your contribution.
  • Flexibility That Works Enjoy hybrid working options designed to support your lifestyle and wellbeing.
  • Perks That Matter Access to an Employee Assistance Program for you and your immediate family plus free fruit tea coffee and snacks in the office.
  • Social & Connected Regular events to build connections across the organisation and celebrate wins together.
  • Learn and Grow Full training provided plus ongoing support to help you succeed and build your career in financial services.
  • Smart Tools and Great People Use AI-powered systems and proven processes to get the job done well.

Your Role

  • Provide end-to-end support on loan applications from documentation prep and lender follow-ups to post-settlement care.
  • Liaise with clients brokers lenders and internal teams to keep everything on track.
  • Maintain compliance system accuracy and up-to-date client records.
  • Contribute to improving processes and delivering an exceptional client experience.

About You

  • Prior experience in lending admin financial services or client services is highly valued.
  • Experience using AFG systems and tools is highly desirable
  • Strong attention to detail and organisational skills.
  • Confident communicator with a can-do attitude.
  • Thrives in a fast-paced team-oriented environment.
  • Tech-savvy and comfortable learning new systems (CRM document portals lender platforms).

About PictureWealth

With over 40000 clients nationwide PictureWealth is one of Australias fastest-growing financial wellbeing companies. We combine innovation with a human touch offering a supportive environment where your work truly matters and your career can grow.

Apply Now

Ready to support smarter lending and be part of a growing team thats going places

Apply now or contact Amy Hodgson National Head of Lending at for a confidential chat.


Required Experience:

Manager

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