Growth Intern

(Sales Support Marketing & Operations Full-Time Hybrid in Melbourne/Sydney)

About Everlab

Everlab is building tech-enabled healthcare that improves and extends quality of life.

We use cutting-edge medical research and technology to design and coach our members through personalised risk-management and health-optimisation protocols over months and years to measurably improve lives.

Our founding team ranges from the preventative health specialist who founded Australias first full-body MRI clinic to serial entrepreneurs that have scaled unicorns and have $500m in exits.

Everlab recently announced its $15M Seed funding round one of Australias largest seed rounds ever recorded.

We are solving high-impact problems in healthcare that have never been tackled before. This mission needs to excite you because it wont be easy.

If youre looking for a team where you will get to work with and learn from exceptional people working hard on problems they deeply care about - Everlab might be for you.

About the Role

This is a unique opportunity to join Everlab as a Growth Interna high-trust high-impact role designed for someone early in their career who wants to learn fast and do real work that matters.

Youll play a pivotal hybrid role at the intersection of sales customer experience and operations. If youre looking to dive into a high-growth health tech startup gain exposure across functions and become indispensable by making life easier for the team around youthis might be for you.

Were looking for someone smart meticulous eager to learn and ready to do whatever it takes to move things forward.

What Youll Do

Were looking at two growth interns in adjacent spacesone more focused on marketing media content and the other as part of our rev-ops team. Regardless there will be plenty of overlap between both.

Member Conversion & Post-Onboarding Support

• Own the member experience immediately following their onboarding consultation ensuring they feel confident informed and supported
• Assist with questions around payment appointment logistics and next stepsremoving friction wherever possible
• Guide members toward full membership with warmth and clarity striking the right balance between helpful and persuasive
• Liaise cross-functionally with Sales Clinical and Operations teams to ensure continuity and clarity at every touchpoint
• Proactively identify and resolve blockers in the conversion journey surfacing patterns and suggestions to the broader team

Lead Nurture & Pre-Consult Support

• Provide responsive empathetic support to warm leads who have paid a deposit but not yet booked their onboarding consult
• Follow up via HubSpot Sinch and Front to assist with bookings answer early-stage questions and ensure no one falls through the cracks
• Help prospective members understand what to expect guiding them from interest to action with gentle well-timed nudges
• Support broader nurture workflows by qualifying inbound interest reinforcing value and connecting leads with the right next step

Operational Coordination & System Support

• Use and maintain internal systems (HubSpot Notion Airtable Stripe Google Sheets etc.) to track customer activity and deliver seamless support

• Contribute to designing and refining scalable rev-ops processes that enhance both member experience and internal efficiency

• Coordinate with external vendors (e.g. pathology logistics) when needed to solve problems or clarify next steps

• Monitor key conversion metrics and help translate operational data into insights that improve team performance
  
  

Content & Automation

• Support our marketing team with content creation creative briefs social strategy
  

• Website and platform updates including doctor profile refreshes and test page tweaks
  

• Nurture email flows partnership shoots and ads and much more
  
  

Plus a heap more exciting projects.

Who You Are

• A safe pair of handsreliable thorough and trusted to get things done right.
• You have great attention to detailnotices typos checks twice and catches the little things.
• You show initiativeyou find problems before others see them and take action.
• Youre humble and helpfulhappy doing whatever is needed to support the team.
• Youre in it for the long haulyou want a longer-term experience not just a summer stint.
• Youre naturally empathetic and trustworthy communicating clearly calmly and with integrity building genuine relationships effortlessly.
• Youre super keen to learncurious fast-learning and love feedback.
• Youre very smartquick on the uptake and able to connect the dots.
• Youll make life easier not harderthe kind of teammate people thank quietly because things just work.
• Bonus if youve used tools like HubSpot Notion Airtable or similar platforms.

Startup experience is preferred but not mandatory. Interest in the longevity space is a bonus too.

The Details

Type: Full-time

Location: Hybrid (Melbourne or Sydney - Melbourne preferred)

Start Date: ASAP

Compensation: Competitive base super equity an Everlab membership