Dynamics 365 SME Consultant

Job Title: Microsoft Dynamics 365 Subject Matter Expert (SME) Implementation & ConfigurationCompany OverviewOur client is a forward-thinking Oil & Gas industry company leveraging Microsoft Dynamics 365 to streamline operations enhance customer engagement and accelerate digital transformation. We are seeking a battle-tested Dynamics 365 SME to lead high-impact implementation and optimization initiatives.Job SummaryWe are hiring an accomplished Dynamics 365 Subject Matter Expert (SME) with direct consulting experience on at least one full-lifecycle Dynamics 365 implementation and configuration project. The ideal candidate has served as a functional or technical lead guiding clients from discovery through go-live and hypercare using Microsoft Sure Step Power Platform and modern cloud best practices.This is a part-time / contract / remote role.Key Responsibilities

• Solution Design & Configuration: Architect and configure Dynamics 365 apps (e.g. Sales Customer Service Field Service Finance Supply Chain Management HR) to meet complex business requirements.
• Requirements & Fit-Gap Analysis: Conduct discovery workshops document As-Is/To-Be processes and perform fit-gap analysis against Dynamics 365 standard capabilities.
• End-to-End Project Delivery: Drive all implementation phasesblueprint design configuration data migration testing (SIT/UAT) training deployment and post-go-live support.
• Data Migration & Integrations: Lead data mapping ETL design and execution using KingswaySoft Dataflows or Azure Data Factory; configure integrations via Dataverse APIs Power Automate Logic Apps or Dual-Write.
• Customizations & Extensions: Build model-driven apps canvas apps PCF controls and plugins using Power Platform and Azure services while adhering to ALM best practices.
• Testing & Quality Assurance: Author test strategies scripts and regression suites; manage defect triage and resolution.
• Change Management & Training: Develop adoption playbooks deliver super-user training and support organizational change via Prosci or similar frameworks.
• Post-Go-Live Optimization: Identify value-add opportunities (AI Builder Copilot process mining) configure wave updates and provide Tier 3 support.

Required Qualifications

• Dynamics 365 Consulting Experience: Hands-on role as consultant or lead configurator on at least one complete Dynamics 365 CE or F&O implementation (from kickoff to hypercare).
• Module Expertise: Deep configuration proficiency in core Dynamics 365 modules such as Sales Customer Service Field Service or Finance & Operations (including Supply Chain).
• Certifications: Current Microsoft Certified: Dynamics 365 Functional Consultant Associate or Power Platform Functional Consultant
• Technical Skills:
  • Mastery of Dataverse model-driven apps business rules workflows and security model.
  • Proficiency in Power Automate Power Apps Power BI and Dual-Write.
  • Experience with Azure DevOps Git Solution Packager and ALM pipelines.
  • Working knowledge of X (for F&O) or TypeScript/JavaScript (for CE) as needed.
• Project Methodology: Proven delivery using Microsoft Sure Step Agile or Dynamics 365 FastTrack frameworks; Scrum Master or PMP a plus.

Preferred Experience

• Multiple Dynamics 365 implementations across industries (e.g. manufacturing professional services retail public sector).
• Exposure to Dynamics 365 Commerce Project Operations or Customer Insights.
• Greenfield migrations from Dynamics AX GP SL or Salesforce

Soft Skills

• Outstanding stakeholder facilitation; ability to articulate technical solutions to C-suite and end-users.
• Analytical rigor with a bias for scalable low-code/no-code solutions.
• Self-starter comfortable in ambiguous high-visibility environments.