Sales Intake & Conversion Specialist

Are you a resultsdriven sales professional who converts highstakes leads into signed clients

Do you build trust fast communicate with empathy and keep promises

Do you solve problems handle objections and keep momentum to the finish line

Final question: When faced with a challenge do you get excited or run away

** IMPORTANT: TO APPLY **

If you have any questions please email only.

• Please do not reach out through our websites contact information (telephone email or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the Apply button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

The Law Office of Patrick J. McLain PLLC is a premier defense firm based in Dallas Texas specializing in criminal and military defense. Led by Patrick J. McLain a former Marine Corps military judge and federal prosecutor this firm of five attorneys and a dozen support personnel has over three decades of legal expertise with a passion for advocating for individuals facing severe legal challenges.

We pride ourselves on defending the accused whether they face federal state or military criminal charges. Our team has achieved numerous favorable outcomes including high-profile cases while maintaining the highest standards of integrity and client care. With a mission to protect our clients rights and futures we are relentless in our pursuit of justice.

As the Sales Intake & Conversion Specialist you will convert qualified leads to signed clients conduct expert intake conversations and maintain disciplined followup throughout the decision cycle. You own your pipeline uphold our standards and ensure a warm complete handoff to the legal team. This role is critical in connecting potential clients with the legal representation they need while ensuring a seamless handoff to the firms legal teams. Working closely with the firms leadership including Patrick McLain you will help shape the client engagement strategy and contribute to the firms growth goals.

What Youll Do:

• Conduct highquality intake calls and consultations that assess fit set expectations and move potential clients toward clear next steps and signed agreements.
• Drive consistent followup across 5 to 12 touchpoints. Use phone text email and CRM tasks to keep momentum. Maintain clean notes and next actions for every lead.
• Achieve and then exceed current conversion benchmarks. Track your metrics review outcomes and use simple analysis to improve your own close rate.
• Ensure a complete warm handoff to attorneys and paralegals with accurate facts issues goals payment status and promised followups.
• Communicate value over price. Position outcomes communication and care and explain why a premium service is in the clients best interest.
• Build and nurture relationships. Reengage past clients and past potential clients and cultivate referral sources. Do not wait on website inquiries alone.
• Learn the essentials of criminal defense and military justice quickly so you can speak credibly ask smart questions and earn trust.
• Coordinate with marketing and intake teammates for smooth processes without supervisory duties.

What Were Looking For:

• Experience: At least 2 years of success in servicebased sales. Legal healthcare financial services or other highstakes environments are a plus.
• Cultural Fit: Strong understanding of military culture and criminal defense client needs ensuring alignment with the firms core values.
• Client-Focused Communicator: Balances empathy and urgency without being pushy. Handles sensitive matters with professionalism.
• Problem-Solver: A strategic thinker who thrives on overcoming objections and delivering solutions. Persistent and resilient youre comfortable with structured follow-up and objection handling until theres a clear yes or no.
• Tech-Savvy: Proficiency in CRM tools and sales analytics.
• Bilingual Preferred: Proficiency in English and Spanish is a plus.

Why You Should Work Here:

• Impactful Work: Play a pivotal role in connecting clients with the legal representation they need during some of the most challenging times of their lives.
• Supportive Environment: Join a culture built on ownership clarity and respectful communication where collaboration drives success.
• Growth Opportunities: Be part of a firm poised for significant growth with opportunities for career advancement.

Comprehensive Benefits:

• Competitive salary ($65000 - $85000) with performance-based incentives.
• Health and dental insurance.
• 401(k) with employer match after one year.
• Paid time off and holidays.

Joining the Law Office of Patrick J. McLain PLLC as a Sales Intake & Conversion Specialist means becoming a vital member of a firm committed to excellence and client advocacy. If youre ready to combine empathy with results and support a mission that truly changes lives we invite you to apply and grow with our team.