Position Title: Parking Manager
Department: Auxiliary Services Parking Services
Division: Financial Administration
Reports To: Associate Director Auxiliary Services
The Parking Manager is a hands-on leader responsible for overseeing Xavier Universitys campus parking operations. This is a full-time salaried position that combines fieldwork and office responsibilities to ensure that parking enforcement visitor services and operational functions run smoothly every day. The Manager supervises staff and student staff provides customer service and manages daily business operations while maintaining a visible presence across campus.
Recruit train schedule and supervise staff and student staff.
Conduct patrols issue citations and ensure consistent enforcement of University parking regulations.
Staff the Welcome Guard Building as a lead point of contact for visitors delivering excellent customer service.
Oversee parking permits citations and appeals processes.
Troubleshoot system issues and coordinate with vendors as needed.
Reconcile accounts process invoices and maintain accurate financial and operational records.
Track parking utilization citation activity and program metrics to support decision-making.
Collaborate and coordinate with campus partners on parking and traffic needs for events and conferences.
Identify and implement improvements in efficiency service delivery and staff development.
Associates degree required; Bachelors preferred.
Minimum 2 years experience in parking services operations or related field.
Supervisory experience strongly preferred.
Strong interpersonal organizational and problem-solving skills.
Proficiency in Microsoft Office; familiarity with parking/citation software a plus.
Valid drivers license required.
Mix of outdoor fieldwork (patrolling booth coverage visitor interaction) and office-based responsibilities (reporting reconciliation administrative oversight).
Frequent walking standing and customer interaction.
Requires flexibility for occasional evenings and weekends to support events.
Required Experience:
Manager
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