Employment Type:

Shift:

Description:

Join the MercyOne Family! We are looking to hire a Unit Secretary.

As a Unit Secretary at MercyOne you will perform clerical and receptionist duties under the direction and supervision of the Clinical Director. The Unit Secretary transcribes physician orders; performs order entry on the computer; schedules diagnostic tests and therapies for patients; assembles admission and discharge charts and maintains patient medical records; completes documentation for billing answers telephone calls provides routine approved information via telephone and in person and relays other calls and messages to appropriate staff. The Unit Secretary demonstrates professional behavior consistent with the Mission of MercyOne the Vision of Patient Care Services evidence-based standards of care and established policies and procedures.

Schedule:

• 24 hours per week. 6:00am-6:30pm. Weekend and holiday rotation.

General Requirements:

• Effectively utilize written and oral communication.
• Write legibly.
• Be assertive when necessary and as appropriate.
• Able to function with frequent interruptions.
• Possess organizational skills.
• Display effective communication with a polite compassionate caring attitude and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
• Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to patients and visitors.
• Transcribe physicians orders perform computer activities and maintain equipment in proper working order.
• Maintain the cleanliness of the unit ordering and stocking appropriate inventory of departmental supplies setting up rooms for new patients and other activities.
• Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards.
• Perform clerical duties including assembling charts and compiling reports and records.
• Promote and establish effective relationships within the department with other departments physicians and with hospital guests and clients.
• Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.
• Provide physical emotional and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the departments scope of service.
• Meet core nursing competency requirements and unit-specific competencies upon hire and annually as appropriate to job role.

Education:

• High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted. Previous clerical and computer experience is desired. Knowledge of medical terminology preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits culture and career development opportunities available to you at MercyOne Health System circle of care.

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Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.