Head of Platform Gov & Strategy

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

We are seeking a highly experienced and visionary leader to serve as the Head of Platform Governance and Strategy. This executive role oversees the programs that protect the integrity of eBays online marketplace and its subsidiaries by ensuring safe compliant and trusted experiences for buyers and sellers at scale.

The successful candidate will lead the team responsible for product safety prohibited and restricted items intellectual property and anti-counterfeiting programs (PRPS & IP). They will provide strategic direction implement robust end-to-end governance and operational processes for the full lifecycle of platform inventory governancerisk intake detection enforcement and quality assurancemaintaining clear policies and customer-facing messaging as well as partner with the product and engineering teams to develop capabilities and run effective programs.

Responsibilities

Governance & Program Management

*Lead the end-to-end governance processes for PRPS & IP risk identification prioritization action alignment and effectiveness evaluation.

*Drive alignment across stakeholders on risk-mitigation actions and ensure progress is tracked through clear milestones.

*Evaluate the effectiveness of detection enforcement and remediation actions through data-driven reviews.

*Lead horizontal activities such as eBays VeRO or repeat violator programs.

Operations & Planning

*Oversee operational excellence by defining and managing key input/output metrics and operational performance measures.

*Establish a risk-based framework protecting the community in the highest-risk highest-impact areas whilst minimizing the tax on eBays business and sellers.

*Establish clear operating rhythms and reporting frameworks to provide transparency to leadership and stakeholders.

*Lead the annual and quarterly planning processes for platform governance priorities.

Policy & Standards

*Own the development drafting and updating of marketplace policies ensuring they remain accurate comprehensive and customer-focused.

*Oversee policy content creation for customer-facing channels ensuring clarity and actionability.

*Collaborate cross-functionally to align policies with legal and regulatory requirements and business needs.

Leadership & Collaboration

*Build mentor and inspire a high-performing team.

*In partnership with the VP work closely with product risk engineering legal and customer support teams to ensure excellent delivery of the Compliance Initiative including identifying dependencies seeking root cause drivers of issues and removing blockers.

*Represent platform governance and Compliance Initiative with senior leadership and external stakeholders where required.

*Lead ad-hoc high-priority special projects with cross-functional complexity and crisis management.

Qualifications

*15 years of experience in governance risk management compliance or related fields preferably in technology or online marketplaces.

*Proven success in leading complex large-scale cross-functional programs in technology e-commerce or otherwise regulated environments.

The applicable base pay range for this position is dependent on work location. The base pay range inthe San Francisco Bay Area New York City Metro and Seattle Metro is expected in the range below:

The base pay range for all other U.S. work locations is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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