Transportation Sr PM, Amazon Fulfillment Experience

The Transportation Capacity Sr Program Manager will lead strategic capacity planning initiatives across Amazons Mexico last-mile delivery network. This critical role drives the development and execution of capacity strategies at a granular service-type level (Same-Day Next-Day Two-Day) ensuring optimal resource allocation across delivery stations service partners and flex operations. The role requires sophisticated modeling of delivery capacity needs by region station and service type while considering seasonal variations growth projections and network constraints.

Working at the intersection of network planning operations and service partner management this position demands deep analytical expertise to forecast and plan capacity requirements that support multiple delivery speeds and service offerings. The ideal candidate will excel at translating complex operational data into actionable capacity strategies that optimize cost speed and service quality across our last-mile network.

Key job responsibilities
Developing detailed capacity models at the service-type level (Same-Day/Next-Day/Two-Day)
Creating station-level planning strategies that account for varying delivery speed requirements
Optimizing the mix of delivery capacity across DSP partners and Amazon Flex
Building scalable capacity planning processes that support peak seasons and network growth
Implementing sophisticated forecasting methodologies for each service type
Ensuring capacity alignment with customer promise and delivery speed offerings
Managing trade-offs between cost speed and service quality in capacity decisions
Developing contingency plans to handle volume fluctuations and network disruptions

A day in the life
Youll lead strategic capacity planning initiatives that directly impact Amazons ability to meet customer promises across different service speeds. Your day might include analyzing station-level performance data optimizing service partner routes by delivery speed developing peak season capacity strategies and collaborating with stakeholders to implement new planning methodologies. Youll regularly engage with operations teams to ensure capacity plans align with ground-level execution capabilities.

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree
- Speak write and read fluently in English

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.