CPaaS Intern

Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.

As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.

If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.

Lets build whats next together.

As a CPaaS Intern at Infobip youll support our global communication platform by helping manage messaging traffic sender registration and process optimization. Youll gain hands-on experience in the telecom and tech industry while working with cross-functional teams to ensure smooth secure and compliant communication flows. This is a great opportunity to learn grow and start your career in a dynamic international environment.

Why Youll Love Working Here

Financial Rewards & Recognition

• We offer fair compensation aligned with your experience industry and market standards. Youll enjoy performance-driven bonuses regular reviews that support your growth and a culture that recognizes and values your impact.

Flexible Work Arrangements

• We believe great ideas can happen anywhere. Thats why we combine in-person collaboration with remote work options and flexible working hours because innovation doesnt always happen between 9 and 5.

ESOP (Employee Stock Ownership Plan)

• As an Infobip employee youll have the opportunity to share in our companys success through stock options.

Work-Life Balance & Well-Being

• We support your well-being with time off when you need it special leave days for lifes big moments and a flexible hybrid work model adapted to local regulations.

Career Mobility

• Your career is a journey. We encourage internal mobility upskilling and mentorship to help you shape your own path.

Professional Development

• Learning never stops at Infobip. From onboarding and mentorship to continuous training programs we invest in your professional growth no matter where you start.

International Mobility

• Ready to take your career global Explore short- and long-term opportunities across our international hubs.

Responsibilities & Expectations

• As part of our global operations team you will be responsible for ensuring smooth and compliant registration and management of communication traffic worldwide.

Key Responsibilities:

• Register and manage traffic globally across all supported regions and products.

• Administer Infobips sender database and ensure data accuracy.

• Process customer sender registration requests and coordinate directly with MNOs and suppliers.

• Maintain traffic security and compliance through content restrictions and template registration.

• Specialize in region-specific or product-based registration processes.

• Order numbers (VLN/SC) and set up two-way communication between our customers and end users.

• Handle OTT traffic registration (WhatsApp Mobile Identity RCS).

• Keep organized detailed records and documentation of all actions and processes.

• Collaborate cross-functionally with other departments to ensure compliance and process efficiency.

• Maintain a high level of awareness of end-user needs and ensure an excellent customer experience (both internal and external).

Diversity drives connection

Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.

All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.

Read more about our hiring process.