Department Coordinator Entertainment

Entertainment Department Coordinator

Spokane Tribe Resort & Casino - Airway Heights WA

Full-Time Hourly Non-Exempt

Position Summary

Spokane Tribe Resort & Casino is seeking a highly organized and detail-driven department Coordinator to support the daily operations of our Entertainment Department. This position plays a critical role in ensuring the flawless execution of concerts promotions and special events by providing complex administrative logistical and guest service support that keeps our entertainment program running at the highest professional standard.

Key Responsibilities

1. Serve as the main point of contact for all entertainment communications between internal departments artists vendors and management.
2. Coordinate all logistical and hospitality details for live entertainment and special events including artist travel artist lodging production and day-of-show requirements.
3. Ensure operational accuracy and accountability by preparing and maintaining schedules reports contracts and documentation for events and Entertainment Department programs.
4. Collaborate with the Director of Entertainment and the Production Manager to assist with budgets vendors and post-event reporting.
5. Work cross-functionally with Marketing to produce and deliver accurate and timely entertainment promotions and communications.
6. Exhibit exceptional guest service and professional representation when interacting and communicating with high-profile artists tour personnel and guests.
7. Perform administrative functions including data entry correspondence purchasing requests and accounting support.

Required: Job Qualifications

• Must be at least 21 years of age
• High School Diploma or GED.
• Additional coursework or certification in Event Management Hospitality Business or related preferred.
• Obtain and maintain a valid Gaming License
• Three (3) years of administrative or event coordination experience within an entertainment hospitality or venue operations environment.

Required: Skills and Experience

• Strong organizational and time-management skills with the ability to prioritize multiple deadlines in a fast-paced setting.
• Exceptional written and verbal communication skills with a professional demeanor.
• Proficiency in Microsoft Office Suite. STRC may deploy testing to confirm skills.
• Experience with ticketing scheduling or venue management systems is highly preferred.
• Willing and available to work a flexible schedule including nights weekends and holidays.

Required Experience:

IC