Ward Clerk

Administrative Assistant

Full-Time Role

About Aegis Health

Aegis Health has a guiding philosophy and deep commitment to quality health care based on compassion and respect. Aegis Health has evolved from the Aegis Groups extensive experience in care provision to develop innovative health care services. At Murdoch Square these integrated health services comprise surgical services mental health and primary care services. The surgical services are located across three floors in the Aegis Health Private Hospital. To learn more about Aegis Health visit our website: Health offers a competitive rate of pay and benefits. We offer a supportive workplace with education and training.

About the Role

Aegis Health is seeking an organised and customer-focused Administration Assistant to join our dedicated this vital front-line role youll provide professional and efficient administrative support to ensure a smooth experience for patients families and clinical staff.

This is a diverse position covering reception admissions bookings and medical records where your attention to detail and compassionate communication will make a real difference every day.

Key Responsibilities

General & Reception Duties

• Greet patients and visitors with warmth professionalism and empathy.
• Handle telephone and in-person enquiries directing them appropriately.
• Maintain patient confidentiality and uphold Aegis Health values at all times.
• Ensure adequate supply of stationery healthcare forms and other essential items.

Admissions & Bookings

• Collect verify and accurately enter patient details into the Patient Administration System.
• Confirm private health insurance details and manage financial consent documentation.
• Process payments and complete daily reconciliations.
• Coordinate bookings and admissions liaising with patients theatre teams and consulting rooms.

Medical Records & Ward Support

• Prepare collate and file medical documentation accurately.
• Manage medical record tracking scanning and off-site storage processes.
• Support clinical staff by arranging bookings for tests transport and equipment.

Governance Safety and Professional Development

• Participate in ongoing training and contribute to continuous improvement initiatives.
• Adhere to all safety privacy and legislative requirements.
• Promote a culture of accountability teamwork and quality service.

Essential:

• Previous experience in a healthcare or customer service role (medical setting preferred).
• Excellent communication organisational and time management skills.
• Strong computer literacy and accurate data entry skills.
• Proven ability to manage multiple priorities and work effectively in a team environment.
• Experience handling cash and electronic payments with attention to accuracy.
• Commitment to Aegis Healths vision values and patient-centred care.

Desirable:

• Knowledge of medical terminology.
• Experience using hospital administration systems.
• Understanding of Equal Opportunity Disability Services and Work Health & Safety principles.

Pre-Employment Requirements

• Proof of eligibility to work in Australia
• Valid identification and police clearance
• Working with Children Check
• Pre-employment health assessment

Why Join Aegis Health

At Aegis Health we are dedicated to providing excellence in patient care and supporting our staff to thrive in a respectful collaborative environment. Youll be part of a professional team that values compassion integrity and continuous learning.

How to Apply

If youre an organised and compassionate professional looking to contribute to high-quality healthcare wed love to hear from you.