Experienced Business Development Center Sales Representative
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Job Location:
Kannapolis, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Hilbish Ford is looking for a motivated and customer-focused Business Development Center (BDC) Sales Representative to join our growing team! In this key role youll be the first point of contact for potential customersengaging with leads building relationships and helping guide them toward their next vehicle. If youre experienced in a call center setting and enjoy connecting with people this is the perfect opportunity to grow your career with a trusted local dealership.
Compensation and Benefits
- Competitive Pay
- Health Insurance
- Paid Time Off (PTO)
- 401(k) Plan
Responsibilities
- Respond promptly to customer inquiries via phone email and online platforms
- Manage and prioritize leads to ensure timely follow-up
- Build rapport and engage with potential customers to understand their needs
- Provide accurate information about vehicle options promotions and dealership services
- Highlight product features and value to help customers make informed decisions
- Maintain accurate and organized records in the CRM system
- Work collaboratively with sales consultants and other dealership departments
- Stay current on Ford products promotions and market trends
- Perform other duties as assigned
Qualifications
- Experience in sales or customer service preferredautomotive or BDC experience is a plus
- Experience in a call center setting minimum of two years is preferred
- Strong communication and interpersonal skills
- Confident professional phone and email presence
- Self-motivated with a passion for achieving and exceeding goals
- Proficient in CRM systems and basic computer applications
- Ability to adapt to changing sales processes and dealership technologies
- Must pass pre-employment background screening
WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1500 employees CAPITAL is more than a company its a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. Were proud to support military personnel and veterans and are committed to your professional growth innovation and success. Ready to accelerate your career Join the Capital Automotive Group family today and become part of a team thats driving innovation and delivering excellence every mile of the way!
At Capital Auto Group we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race color religion sex national origin age disability or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.
Required Experience:
Senior IC
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Cold Calling
- Outbound Sales
- Account Management
- Salesforce
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
About Company
Hilbish Ford of Kannapolis is currently seeking a reliable and customer-focused Parts Delivery Driver to join our team. The primary responsibility of this role ...
