Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.
As the Head of Key Account Management D-Commerce you will play a strategic and operational leadership role responsible for executing and continuously refining Haleons digital commerce strategy across key digital customers including ePharmacies omnichannel retailers and Amazon. You will drive revenue growth manage core digital customer relationships and lead a team of four digital commerce specialists within the Sales organization.
In this role you will be accountable for commercial performance digital sales planning forecasting and performance tracking helping shape the future of digital commercial growth within Haleon. You will be a key member of the Sales Leadership Team building capability influence and best-in-class digital execution.
Your Role at Haleon
Execute and continuously refine Haleons digital commerce strategy across ePharmacy omnichannel customers and Amazon
Carry commercial accountability for growth revenue delivery forecasting and performance tracking across digital customers
Lead coach and develop a team of four digital commerce experts fostering capability growth and a continuous improvement mindset
Build maintain and grow strategic key customer relationships with digital-focused partners in the DACH region
Contribute to trade negotiations and commercial discussions to drive joint business planning and growth initiatives
Collaborate closely with Marketing Commercial Excellence Media Management and Key Account Management to enable optimal shopper activation and conversion outcomes
Represent digital commerce perspectives within the Sales Leadership Team to shape priorities investments and customer strategies
Identify emerging trends best practices and technologies translating insights into actionable plans that elevate digital performance
Drive operational excellence through data-driven decision making performance dashboards and continuous capability development
What you bring to the role
Minimum 10 years of professional experience with at least 5 years in Key Account Management within digital commerce.
Strong expertise in omnichannel strategies e-pharmacies and Amazon business models.
Bachelors degree or equivalent qualification MBA preferred.
Proven ability to drive significant growth in digital commerce
Excellent negotiation skills and experience managing complex stakeholder landscapes.
Highly analytical data-driven mindset with a strong execution focus.
Fluent in German and English with a proactive and entrepreneurial attitude.
Benefits
Join a dynamic team in an inspiring and international environment right in the heart of Munich. Embrace our engaging culture of open direct communication or Du-Kultur while working in a central location.
Enjoy the flexibility of remote work while maintaining a healthy work-life balance. Our hybrid model allows employees to work from the office three days per week with the option to work from home as needed. Additionally you can work up to 10 days per year from abroad and our flexible time-tracking models provide even more freedom.
We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement youll receive a performance-based bonus that recognizes your contributions to our shared success. As per our agreement youll enjoy at least 30 vacation days special leave for important occasions holiday pay an annual bonus and a company pension plan.
We are committed to helping you balance your professional and personal life through flexible working arrangements and a comprehensive benefits package. We support mothers fathers and same-sex couples in family planning. Following the birth of a child employees are entitled to family-friendly time off as well as a birth allowance a childcare subsidy and access to emergency childcare services to ease your return to work.
Health and well-being are a priority. We provide comprehensive health benefits including vaccinations regular access to our products and sports-related perks. Plus youll enjoy attractive corporate discounts on fashion sports activities concerts and lifestyle offerings as well as a subsidized canteen with healthy meal options.
Your growth matters to us. We offer an extensive range of training opportunities covering leadership business skills and technical competencies. You can even participate in our own Mini-MBA program at no cost to advance your career.
We also make mobility easy and sustainable with a travel allowance free underground parking in Munich and our Lease-a-bike program.
Job Posting End Date
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.
During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.
Required Experience:
Director
About us We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.