Listening Strategy & Insights

• Lead the design implementation and continuous improvement of the enterprise listening strategy including annual surveys pulse checks onboarding and offboarding feedback.

• Analyze quantitative and qualitative data to uncover meaningful trends and translate findings into actionable insights.

• Build dashboards reports and communication tools that enable leaders to understand act on and sustain engagement outcomes.

• Ensure consistency governance and confidentiality in the management of all listening tools and processes.

Organizational Effectiveness & Enablement

• Support the advancement of leadership capability and associate experience through targeted initiatives that promote accountability collaboration and performance.

• Partner with leaders to identify and implement solutions that strengthen team dynamics and organizational health.

• Apply engagement and experience insights to drive improvements in leadership behaviors culture and performance outcomes.

• Contribute to the continuous improvement of Talent Learning & Experience (TLE) practices by integrating engagement and OE insights into enterprise initiatives.

Program & Project Leadership

• Manage the execution of engagement and organizational effectiveness initiatives from design through delivery and measurement.

• Coordinate cross-functional teams establishing objectives action plans and timelines that ensure alignment with business priorities.

• Develop scalable tools playbooks and templates that help leaders take consistent action and measure progress.

• Deliver compelling presentations and communications that clearly convey outcomes recommendations and business impact.

Consulting & Partnership

• Serve as a trusted consultant to leaders across the business providing expert guidance on associate engagement development and team effectiveness.

• Leverage engagement and experience data to identify patterns strengths and opportunities that drive leadership growth and organizational performance.

• Partner with HR Business Partners and Talent Learning & Experience leaders to embed insights into leadership development learning programs and performance practices.

• Design and facilitate team sessions leadership discussions and development experiences that enhance culture and collaboration.

Education and Experience Requirements

• Masters degree in Industrial-Organizational Psychology strongly preferred; related fields such as Organizational Development Human Resources or Business may be considered.

• 5 years of experience in engagement organizational effectiveness talent management or HR consulting.

• Demonstrated ability to translate engagement data and associate feedback into actionable business insights.

• Proven experience advising or supporting leaders on development culture and team performance.

• Strong project management skills; formal certification (e.g. PMP Lean Six Sigma) a plus.

• Proficiency in analyzing survey and engagement data; experience with visualization tools preferred

Competencies

• Consultative Influence Trusted advisor who uses insights and expertise to guide leaders toward meaningful measurable action.

• Engagement & Experience Expertise Deep understanding of what drives associate satisfaction leadership effectiveness and business outcomes.

• Analytical Thinking Skilled in interpreting and connecting data to business context and strategy.

• Program & Project Management Plans and executes complex initiatives using structured repeatable methods.

• Facilitation & Communication Engages educates and inspires leaders and teams through storytelling and clarity.

• Collaboration & Relationship Building Partners across levels and functions to enable alignment and impact.

• Organizational Agility Navigates change effectively and adapts priorities in response to evolving business needs.