Customer Support Engineer Internship
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
ATEXIS offers direct technical support to the airlines engineering department in cases of failures reported during aircraft maintenance or operation proposing specific solutions for each type of issue. Support is provided on remote from ATEXIS facilities in Spain with secure VPN connection to customer network & tools.
What will you learn
- Send confirmation of receipt of the enquiry within 24 hours
- Meet proposed deadlines according to the criticality of the problem
- Provide technical support based on approved technical documentation
- Identify potential downstream impacts on technical documentation
- Management of airworthiness approved repairs (RDAF)
- Operational risk assessment (OCC)
Qualifications :
Technical skills:
- Knowledge in electrical systems (wiring diagramssystem logics etc)
-Be familiar with consulting Mechanical drawings
-Knowledge of Airbus tools such as: AirnavX TechRequest SAP SDM etc would be a plus
-Knowledge of Airbus documentation such as: IPC CMM TSM ASM CCOM would be a plus
-Knowledge of RDAF process would be a plus
-Understanding of the cabin systems and nomenclature would be a plus (lights CIDS Smoke Detection Emergency Equipment Slides Seats)
Soft skills:
-Able to perform under pressure
-Good knowledge of English (very important) - C1 Level expected
-Proactive in solving problems and taking action
-Capable of having a costumer oriented mindset.
Additional Information :
What do we offer
An international working environment and professional growth
Flexibility to work between 5-8 hours during our 7-3pm schedule
Competitive remuneration
Remote Work :
No
Employment Type :
Intern
Key Skills
- Abinitio
- Google Analytics
- Corporate Communications
- Infection Control
- Lab Technology
- Condition Monitoring
About Company
¡ÚNETE A ATEXIS! AN ALTEN COMPANY🚀¿Quiénes somos?ATEXIS es una consultora multinacional especializada en proveer servicios de ingeniería de soporte a clientes, entre los cuales se encuentran los principales líderes del ámbito aeroespacial, defensa, naval, ferroviario, energía e Indust ... View more
