Director, Product Management (Consumer, Content)

We are on the lookout for a Director Product Management (Consumer Content) to be the driving force behind unmatched excellence in the content we use and display to enable the best customer experiences on the app as well as empower the ecosystem with enrichment of content. You will lead and grow a team of Product Managers partnering with Engineering Data Science Central QC team Vendor team and our global brand teams - defining what a great Customer Experience looks like.

At Delivery Hero youll shape the global consumer experience for millions of content team sits within Global Product Strategy shaping the global consumer experience for millions of users across our worldwide portfolio of platforms (FoodPanda Pedidos Ya Woowa Yemeksepeti Foodora Talabat HungerStation eFood and Glovo). Our work has a direct impact on how we attract and retain customers creating data-driven personalized interactions that keep them coming back.

What Youll Do

• Define comprehensive vision & long term roadmap for content on a global scale: Set strategy for customer-facing content (Images Dish/Item Name Description Meta data User-Generated Content) and enrichment of the ecosystem (to Vendors Logistics Search & Discovery etc) to prioritize high-impact workstreams. 

• Evaluate and drive scalable tech solutions: Proactively scout AI technologies as well as efficient and effective operational solutions to solve problems.

• Cross-functional Leadership and Alignment as an end-to-end owner: Rally cross-functional partners - Engineering Data UX Commercial global brand product teams and vendor team - behind a common roadmap and phased rollout plan. Serve as a hands-on leader tackling critical issues and removing obstacles to keep momentum.

• Own commercial impact: Tie every project to clear business KPIs - GMV lift conversion improvements cost efficiencies - and report the ROI to senior leadership. Define key metrics to review daily/weekly experiment and iterate to generate impact. 

Qualifications :

• 10 years product management experience with experience using ML/AI focused solutions

• 5 years building product & leading multiple teams

• Track record of roll-up-your-sleeves problem-solving anticipating and ready to tackle difficult challenges

• Demonstrated product vision in ambiguous environments forming a strong opinion on priorities vision and roadmap

• Analytical data-driven mindset with a bias for action; comfortable defining new metrics goals and iterating quickly in ambiguous environments

• Technical proficiency to evaluate emerging AI technologies with ambitious yet realistic goals

• Superb communication skills in English (spoken & written)

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time