Director of IT
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Director of IT Infrastructure & End User Support Houston TX (Galleria Area) Hybrid Work Schedule In-Office 3 days/Week
NorthStar Memorial Group is seeking a Director of IT. Here we believe in empowerment. Our open-door policy means your voice is heard and your ideas matter. We foster an environment where youre encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member were driven by a shared commitment to excellence for the customers we serve.
The Director of IT is foundational in selecting and implementing new technologies that advance our cloud-first approach. Leading a team of two direct reports - a Service Desk Manager and an IT Infrastructure Manager - and 11 indirect reports this position requires a hands-on technical leader who owns the delivery of an excellent support experience and can develop a team of best-in-class talent.
Responsibilities
- Responsible for supporting the internal/external system infrastructure of 80 national locations Cloud Data Center business continuity and disaster recovery plans.
- Ensures the creation support and optimization of key IT infrastructure areas including network infrastructure server and virtual environments cloud services telecommunications and operating systems.
- Introduces innovative differentiating infrastructure and operations capabilities that enhance our overall competitive advantage and enhance employee productivity.
- Responsible for the design implementation and upgrades of all infrastructure components including servers firewalls VPNs PCs phone systems messaging and voice and data circuits.
- Serve as Subject Matter Expert on cybersecurity and compliance. Make recommendations and ensure conformance with all security and compliance initiatives - audits gap analysis pen testing controls PCI CCPA Third Party Risk Management and incident response.
- Build and develop a high-performing IT team providing mentorship training and career development opportunities.
- Develop and manage KPIs for the Infrastructure and Service Desk teams to drive continuous improvement.
- Manages the strategic planning and development of IT-related initiatives and project plans relating to technologies systems information specifications schedules funding and staffing. Project management responsibilities include:
- Partners with the development team to develop their DevSecOps processes.
- Supports business acquisition due diligence and integration efforts
- Manage vendors and support our outsourced model MSP Microsoft security remote hands MDR threat management etc.
Qualifications
- Proven experience in a senior IT leadership role
- 5 years experience with Azure or similar cloud architecture IaaS PaaS SaaS.
- 5 years hands-on experience with IDS Active Directory Windows servers firewalls telephony endpoint detection and response PowerShell and SIEM systems.
- Practical knowledge of cloud shared responsibility model and security best practices.
- Strong knowledge of cloud foundations including Virtual Machines Azure Active Directory Entra Azure Site Recovery IaC (Infrastructure as Code) containers function and logic apps Storage VNETs and Compute.
- Strong knowledge on Azure security privacy compliance and trust services. Excellent organizational and leadership skills
- Excellent communication skills and a strong attention to detail
- Available to respond to critical issues arising during non-business hours
Preferred:
- Bachelors Degree highly preferred
- Microsoft Certified Systems Engineer (MCSE) Azure and/or related certifications highly preferred
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
NSMG - NorthStar Memorial Group represents the nation’s finest funeral, cemetery, cremation & memorialization locations. We've evolved & led the industry.
