Service Architect
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Service Architect - Remote UK - All UK Addresses Considered
Main purpose of the job
The main purpose of a Telefónica Tech Service Architect will:
- support service design elements of sales pre-sales bid opportunities service implementation and service opportunities aligning with Telefónica Techs strategic delivery of Policing services
- act as the primary service design & architecture interface between the customer and Telefónica Tech.
- work closely with service delivery and project teams on all new projects and services to be delivered providing guidance direction and advice on service architecture and delivery.
- act as a subject matter expert providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery - Technical ITIL and supporting business functions.
Main Duties and Responsibilities: Essential duties may include but are not limited to the following:
- Supporting developing and transforming enterprise IT Services for Telefónica Tech within the Policing sector
- Leading the design and implementation of managed service operations and project delivery
- Leading the development of an IT lifecycle management designing services taking service strategy and building processes procedures into operational runbooks and guides across the department.
- Leading the introduction of key IT service roles and processes needed to act as the bridge between the customer and internal and external IT suppliers.
- Liaise with program/project/transition management to plan and manage the effective transfer of ICT services to new service designs.
- Defining the standards required for the existing Telefónica Tech IT teams to adopt ITIL based service management
- Support the core frameworks that will underpin different aspects of the IT department including AGILE DevOps ITIL SFIA TOGAF
Experience and skills:
Experience:
- Previous experience in a Service Architect role
- More than years experience in designing implementing and delivering enterprise level IT Managed Services.
- ITIL Qualified
- Experience of managing ITIL processes across service towers and third parties (SIAM)
- Experience at senior management level in a large complex customer facing organization
- Proven experience in developing and implementing IT strategies to achieve transformational levels of change and efficiency
Experience (desirable):
- Advanced academic background preferably to good degree level or equivalent
- Experience Police Sector aligned Service Architecture
- Proven commercial acumen
- Good working knowledge of relevant functional systems
- Experience in dealing with and influencing multi-tier management
Additional Information :
For this role you need to have experience of supporting enterprise service architecture within the Policing sector
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- APIs
- Pegasystems
- Spring
- SOAP
- .NET
- Hybris
- Solution Architecture
- Service-Oriented Architecture
- Adobe Experience Manager
- J2EE
- Java
- Oracle
About Company
Security Architect - Belfast Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countr ... View more
