The person in this role is responsible for managing reviewing and improving existing processes and tools while ensuring their proper functioning and sustainability.
They serve as the point of contact for all stages of a project: identifying issues and needs in collaboration with various stakeholders analyzing them proposing solutions and implementing them.
Responsibilities:
The main and usual duties of this position are:
Ensure and/or define improvements to the quality of systems and processes by implementing best practices and/or appropriate techniques;
Meet with clients gather analyze and understand their needs and ensure their understanding and involvement in upcoming initiatives;
Define and apply best methods and practices and contribute to their development and implementation;
Determine the necessary team resources in collaboration with various managers (availability skills) and ensure proper knowledge transfer;
Contribute to the implementation of suitable methodologies to ensure effective project management respecting constraints such as quality budget and timelines;
Understand intra- and inter-departmental processes workflows and interrelationships and collaborate with internal partner teams to orchestrate and facilitate the implementation of optimal solutions improvement projects and workshops;
Monitor project progress (support to teams/projects/production) provide expert advice for project initiatives and regularly communicate progress and achievements to stakeholders ensuring proper communication among all collaborators;
Complete project closure activities (evaluation post-mortem accounting);
Conduct proactive follow-ups with clients and on assigned mandates;
Maintain up-to-date client information including production mandates overall satisfaction timelines etc.;
Provide regular reports on project status escalate risks and scope issues when needed;
Ensure quality communication with clients (frequency adaptation to context and product etc.).
Qualifications :
University degree in a relevant field.
Training/excellent knowledge/certification in project management or continuous process improvement methodologies is an asset.
Relevant Experience:
4 to 10 years of experience in a relevant discipline.
Skills:
Demonstrate excellent client relationship management
Strong interpersonal and communication skills
Ability to speak effectively in public
Strong analytical skills
Skilled in problem-solving
Creative and innovative mindset
Strong organizational and planning abilities
Leadership skills
Persuasive abilities
Collaborative and advisory approach
Motivational skills
Ability to manage multiple projects simultaneously
Knowledge:
Knowledge of the video game industry is an asset
Knowledge of SCRUM / AGILE methodologies is an asset
Knowledge of Games as a Service (GaaS) is an asset
Knowledge of Software as a Service (SaaS) is an asset
Remote Work :
No
Employment Type :
Full-time
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more