Sr. Sales Systems Manager

The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders across sales strategy analytics operations and process and tools. Team members are experts in business strategy and operations and analytical and strategic thinking. They are pragmatic and results-oriented.

As a Program Manager on the Sales Systems team in SS&O you will play a crucial role in empowering the sales organization to efficiently scale their operations through strategic systems. Your responsibilities will include scoping designing and driving the adoption of system projects and enhancements to streamline internal operations for sellers. Additionally you will collaborate closely with cross-functional partners to implement system and process improvements geared towards driving revenue growth.

Our new progressive work model is called PinFlex a term thats uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

What youll do:

• Gather requirements design solutions conduct testing and oversee the rollout of global system projects in Salesforce and other sales systems (e.g. Highspot Gong Sales Navigator)
• Stay on top of emerging AI capabilities across the sales tech stack identify highimpact use cases that improve seller productivity partner with stakeholders to pilot and iterate and evangelize AI best practices across the sales org
• Lead cross-functional global system projects aimed at enhancing seller workflows and improving operational efficiency
• Scale operations and drive effectiveness by aligning and fostering adoption of system improvements within sales teams
• Identify operational pain points utilize data analysis to prioritize and recommend solutions for system enhancements
• Manage projects with the support of the IT team for implementation testing and deployments

What were looking for:

• 6 years of relevant experience in improving organizational execution through systems enhancements analytical analysis and strategic planning
• Experience identifying prioritizing and rolling out AI-driven use cases in the sales tech stack including pilot design stakeholder buyin change management and enablement and measuring adoption and business impact
• Proficiency in understanding operational needs and leveraging data to identify trends and develop effective solutions
• Minimum of 4 years of hands-on experience with the Salesforce or other CRM application (e.g. Hubspot)
• Strong ability to collaborate effectively across functions and departments synthesizing diverse viewpoints and influencing leaders and peers to drive cohesive action plans
• Demonstrated success in thriving within a fast-paced dynamic environment and exhibiting genuine teamwork skills
• Proven capability to navigate ambiguous and subjective situations by balancing strategic vision and operational efficiency to ensure customer-centric outcomes
• Adept at thinking both innovatively and critically open to challenging the status quo and thinking outside of the box
• Demonstrated passion for Pinterests mission a commitment to supporting businesses and a drive for enhancing the overall product experience
• Salesforce Administrator Certification preferred; Bonus: Salesforce Developer Certification and Salesforce Advanced Administrator Certification
• Bachelors degree in a relevant field such as business or a related field or equivalent experience

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means were not always working in an office but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/month and therefore needs to be in a commutable distance from the NY or SF office.

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Required Experience:

Manager