Salesforce Systems Administrator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
SentinelOne is looking for an experienced Salesforce Systems Analyst based in Costa Rica to join our team as we expand our Salesforce instance and surrounding business system footprint. It is an exciting time at SentinelOne a rapidly growing and innovative global cybersecurity company!
What will you do
- Salesforce Administration: Oversee daily maintenance of managing custom configurations (fields page layouts record types etc.) and assisting in resolving user issues. Youll ensure that the platform is optimized and stable while driving enhancements.
- User & Data Management: Manage user profiles licenses roles and permissions to ensure data security and access control across teams. Support teams in creating and optimizing reports dashboards and approval processes.
- System Integrations: Collaborate closely with IT and other business systems teams to maintain integrations between Salesforce and other platforms like DocuSign Marketo Conga Zendesk NetSuite and Legal CLM.
- Automation & Process Management: Configure and optimize process automations workflows and approval processes to enhance operational efficiency. Ensure that Salesforce usage and limits are monitored and system backups are performed regularly.
- Support & Training: Provide support and training for users across teams to promote user adoption and satisfaction. Ensure proper documentation of system processes and enhancements.
- Salesforce Tools: Leverage tools such as Apex Data Loader Developer Console Workbench and DemandTools to manage and troubleshoot data-related tasks and operations.
- Salesforce DevOps: Hands-on experience with Salesforce DevOps processes including version control using Git (commits branches merges) CI/CD pipelines and code deployments across environments. Familiarity with tools like Gearset Copado or Jenkins for release automation and change tracking.
What skills and knowledge should you bring
- Salesforce Certifications:
- Salesforce Administrator Certification (Required)
- Salesforce Advanced Administrator Certification (Desired)
- Experience and Education:
- Good understanding of the Lead to Order Process
- Knowledge of Salesforce API and other integrations
- Level of education: BA/BS
- 3-4 years of Salesforce support experience
- Skills and Competencies:
- Highly motivated independent and thorough with strong analysis skills to identify problems and develop solutions
- Experience with any CPQ a plus (Salesforce CPQ preferred)
- Strong communication customer service and change management skills
- Robust problem-solving skills and excellent troubleshooting skills
- Strong spoken and written communication skills to address issues and walk users through resolutions.
Why us
- You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture design and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry.
- Medical Vision Dental 401(k) Commuter Health and Dependent FSA
- Unlimited PTO
- Paid Company Holidays
- Paid Sick Time
- Gym membership reimbursement
- Cell phone reimbursement
- Numerous company-sponsored events including regular happy hours and team building events
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
A group of defense and intelligence experts saw savvy attackers compromising endpoints seemingly at will. Traditional approaches failed to provide sufficient protection. They founded SentinelOne to develop a dramatic new approach to endpoint protection. It’s one that applies AI and ma ... View more
