ServiceNow Junior System Administrator
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
The goal of ServiceNow Administrator is to provide support to the Managed Services ServiceNow Platform for the customers that we have. This position will assist in developing the ServiceNow strategy by providing technical insight as it applies to the design and support of ServiceNow. This position will also be responsible for working with clients to integrate ServiceNow with clients Service management tools do testing when required and offering a people oriented and also a technical customer support experience.
You are part of an Agile Service team and are committed to improve and secure the quality of our customers products. You will participate in all the Scrum meetings like stand up demo and retrospectives.
- Adapt existing ServiceNow modules and business flows to changing customers business needs
- Writing of documentation and procedures
- Reporting on progress issues and problems to the supervisor; providing lessons learned and giving suggestions to optimize the work processes
- Perform day to day support administration and maintenance of the ServiceNow multi-domain platform
- Monitor systems integration and process automation
- Work closely with business users to build requested items using workflows to manage processes from the client to fulfillment teams
- Perform testing of ServiceNow updates and new releases
- Configure and enhance all aspects of ServiceNow such as workflow user interface (UI) client scripts business rules and more utilizing out-of-the-box functionality as much as possible and only customizing when necessary
- Strong ability to identify system deficiencies and recommend solutions and continual service improvement
- Ability to effectively absorb information from various sources then analyze and examine data in detail in order to draw appropriate conclusions
- Implementing corrective actions
- Fix possible incidents/defects in ServiceNow modules or escalate to development if necessary
- 6 months to 1 year of hands-on JavaScript experience or HTML not required but is a plus
- At least 1 year of experience in IT Service Delivery or similar experience in an administrator role
- Experience with ITIL or having an ITIL Foundation Certification is a plus
- Strong problem solving priority setting and collaboration skills
- Good organizational and analytical skills. Possess creative ability consulting skills.
- Ability to work independently with minimal direction
Ideal profile
- Ability to openly present her/his ideas
- Independent and highly self-motivated with a strong customer focus
- Able to work both independently and as part of a team
- Fluency in English and Italian
- Willing and able to be part of international projects and initiatives
- Action and results orientated ability to manage multiple priorities and multiple projects is also expected
- Ability to work under pressure and meet deadline requirements complimenting a proactive and flexible approach with a resilient and results-oriented nature
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Whats next:
Its best to apply today because job postings can be taken down and we wouldnt want you to miss this case you need further information just send us a message at and well be happy to assist!
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.
Here we like to say that technology is not the end but the means: what really matters are the people who drive it all.
Our mindset is AI First meaning we invest in cutting-edge technology in everything we do focusing on results for our clients.
We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.
More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.
If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.
We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
* Legitimate job offers only follow interviews conducted with our hiring managers or clients.
* We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
Whats next:
Its best to apply today because job postings can be taken down and we wouldnt want you to miss this case you need further information just send us a message at and well be happy to assist!
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.
Here we like to say that technology is not the end but the means: what really matters are the people who drive it all.
Our mindset is AI First meaning we invest in cutting-edge technology in everything we do focusing on results for our clients.
We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.
More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.
If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.
We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
* Legitimate job offers only follow interviews conducted with our hiring managers or clients.
* We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
#LI-DNP
Required Experience:
Junior IC
Key Skills
- Mobile Device Management
- Computer Operation
- Windows
- Dermal Fillers
- Vormetric
- Ftp
- Benefits Administration
- IT Support
- Microsoft Exchange
- Database Administration
- Filing
- Azure
