Loss Prevention and Health & Safety Manager

Additional Information: This hotel is owned and operated by an independent franchisee Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Start Your Journey With Us

At Westin everything we do is designed to help our guests be at their best and they appreciate our supportive attitude anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand If youre someone who has is positive adaptable and intuitive with a genuine interest in the well-being of others around you we invite you to discover how you can thrive at Westin.

Position Details: Full time/Permanent

The Impact Youll Make:

Our Quality Keepers know that the countless small details end up making a big impression on our customers. Its their organization attention to detail and overall care for their work that reinforces our position as the worlds leading hospitality company.

Manages the daily functions of the department to ensure protection of property assets Associates guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Train staff in established emergency procedures and implements accident and fire prevention procedures. Oversee Health and Safety and Wellness Resort programs and initiatives including shipping & receiving. Position focuses on ensuring guest and Associate satisfaction while achieving the operating budget.

What we are looking for:
A warm people-oriented demeanor
A team-first attitude
High attention to detail and a drive to get things done

Position Requirements:
Patrol hotel property to ensure the safety of guests and associates and to protect all hotel assets
Interview select and train all security officers
Assign duties monitor and schedule staff accordingly to business needs
Administer first aid to sick and injured guests and associates ensuring documentation and disposition of reports
Answer house calls assist guests and associates with respect to safety security and hotel operations
Maintain accurate records while performing basic duties including but not limited to: camera monitoring daily shift activity log and all guest or employee interaction
Initiate investigations write incident and accident reports for guests and associates
Monitor investigations to their timely conclusion and ensure appropriate follow-up with guests visitors and employees documenting all contacts
Coordinate and monitor safety and security related programs for overall hotel including lost and found process auditing of issuance of hotel keys chemical SDS CPR First Aid along with emergency and fire Preparedness training evacuation drills CCTV etc
Co-chair with People & Culture and facilitate the OH&S monthly meetings. Prepare present and follow up on action items stemming from the monthly meetings and distribute the minutes.
Ensure OFA attendant schedule is distributed weekly
Coordinate First Aid supply stock
Liaise with local RCMP and Whistler Security Association
Compile and distribute departmental reports such as property loss correspondence
Conduct Quarterly Dialogues with each direct report
Ensure associates are trained in the safe work procedures associated with all of their job related duties
Support and monitor day to day compliance with WRSs Occupational Health and Safety Program and the Regulation of WorkSafe BC
Lead COR re-certification and program
Update all safety policies annually
Lead Communicable Disease Plans moving forward
Promote safety awareness to associates and demonstrate that safe job performance is the number one priority
Ensure associates report any unsafe conditions practices or injuries as soon as possible and take appropriate actions
Set a good safety example
Support People & Culture with Staff accommodation inspections for compliance to tenancy agreement and asset protection.
Oversee shipping and receiving for the property
All other duties as assigned by Resort Manager

Skills & Experience:
Must be able to build and maintain credibility and relationships with customers (internal and external)
Strong organization and planning skills
Strong computer knowledge
Detailed knowledge of Whistler area and available services
Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently
Management skills
Previous experience in a similar role in a similar size/type of property
Strong communication skills both verbal and written and a passion for dealing with and emotionally connecting with others
Must be able to work a flexible schedule including overnight shift as required
Able to lift up to 50 lbs
Knowledge of Hospitality Security Law Enforcement or Military related background
Ability to obtain current CPR certification and First Responder training required Level 2
Knowledge of basic Fire Life & Safety standards/processes

General Requirements:
Diploma or certificate in Hotel/Security Management or the equivalent is asset
Must possess or be able to obtain the BST Certification
Must possess or be able to obtain the COR Certification
Must be able to sit at a desk for up to 8 hours per day
Requires manual dexterity to use and operate all necessary equipment
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must be able to lift up to 15 lbs. on a regular and continuing basis
Ability to provide a satisfactory criminal record check

The Wellness You Deserve:
Well support you in and out of the workplace by offering:
Team-spirited coworkers & encouraging management
Learning and development opportunities
Reward and Recognition Programs
Staff Accommodation (based on availability)
Enjoy Discounted Hotel stays with Marriott Explore Program
Complimentary Staff Meal

Health & Safety:
Health & Safety is at our core!
Safety orientations to ensure you feel safe at work
Proud to be COR certified an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
Monthly safety committee meetings

$60000.00 To $65000.00 Annually

This company is an equal opportunity employer.

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