Employment Services Specialist I-III

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seekers employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seekers progress towards completion of employability development plan and modifies as necessary.

JOB REQUIREMENTS for Employment Services Specialist I
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Knowledge of career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
2. Knowledge of presenting training courses using a variety of training methods such as lecture structured exercises role play or group discussion as well as the use of training materials such as overheads PowerPoint handouts or videos.
3. Knowledge of using standard computer software programs for word processing spreadsheets or databases.
4. Knowledge of narrative report writing.

JOB REQUIREMENTS forEmployment Services Specialist II
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. One year experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
2. One yearexperience in presenting training courses using a variety of training methods such as lecture structured exercises role play or group discussion as well as the use of training materials such as overheads PowerPoint handouts or videos.
3. One year experience in using standard computer software programs for word processing spreadsheets or databases.
4. One year experience in narrative report writing.
5. Six months experience in interpreting laws rules regulations standards policies and procedures.
6. Knowledge of case management which includes assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.

JOB REQUIREMENTS for Employment Services Specialist III
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
2. Two years experience in presenting training courses using a variety of training methods such as lecture structured exercises role play or group discussion as well as the use of training materials such as overheads PowerPoint handouts or videos.
3. One yearexperience in case management which includes assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.
4. One yearexperience in interpreting laws rules regulations standards policies and procedures.
5. One yearexperience in using standard computer software programs for word processing spreadsheets or databases.
6. One yearexperience in narrative report writing.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at Process

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