Player Support Specialist Polski + English

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30-10-2025

Vacancies: 1 Vacancy

Job Summary

Location: Sofia Bulgaria (Hybrid)
Start Date: November 10th 2025
Schedule: 08:00-00:00 Monday-Sunday (8-hour rotating shifts)
Employment Type: Full-time

About the Role:
Join our gaming support team and provide world-class assistance to players of League of Legends and other popular titles. Youll help create a positive gaming experience by resolving player inquiries ensuring satisfaction and maintaining the high standards our clients are known for.

Key Responsibilities:

Provide player support via email for League of Legends and related games.
Handle gameplay account and technical inquiries in a professional and empathetic manner.
Ensure high-quality timely resolutions and player satisfaction.
Collaborate with cross-functional teams to improve player experience.

Requirements:

Fluent Polski and English (B2 or higher).
Passionate about gaming and online communities.
Strong communication and problem-solving skills.
Previous experience in customer or player support is an advantage.

What We Offer:

Competitive salary and stable full-time contract.
Hybrid model: Work from the office initially; WFH possible after 2 months.
Relocation package for candidates outside Bulgaria:
- 300 BGN monthly rental allowance (for the duration of the contract)
- 150 BGN flight reimbursement
Paid training and continuous learning opportunities.
Dynamic multicultural and gamer-friendly work environment.

Send your questions to

Location: Sofia Bulgaria (Hybrid) Start Date: November 10th 2025 Schedule: 08:00-00:00 Monday-Sunday (8-hour rotating shifts) Employment Type: Full-time About the Role: Join our gaming support team and provide world-class assistance to players of League of Legends and other popular titles. Youll hel...