Body Shop AdvisorService advisor

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profile Job Location:

South Bend, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 30-10-2025
Vacancies: 1 Vacancy

Job Summary

About Us

At Gates Automotive we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Gates Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

  • Health Plan
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Holiday Pay
  • Growth Opportunities
  • 401(K) Plan
  • High Volume Shop
  • Top Pay
Responsibilities
  • Ensure that customers receive prompt courteous and effective service.
  • Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries whether phone or in person.
  • Write a collision estimate.
  • Work with Insurance companies and follow guidelines.
  • Distribute work between technicians efficiently.
  • Maintain Customer Happiness scores at or above company standards
  • Set schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

About UsAt Gates Automotive we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Gates Automotive is absolutely critical to its success. Our promise is to keep delivering ...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

Company Logo

Gates Automotive Group We are now interviewing for apprentice service and body shop technicians. No experience required just a desire to become a service or b...

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