German Support Role in Sofia
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is an on-site full-time job in Sofia Bulgaria for an energetic professional with native or near-native German fluency (C2) and professional English proficiency (B2).
The role involves providing primary customer and technical support for an advanced digital platform used for business and leisure travel management. While a passion for customer service is required no prior call center experience is necessary as comprehensive training will be provided.
Core Duties
- Communicate exclusively in German with corporate and individual travelers via phone email and live chat.
- Troubleshoot and resolve technical issues usage questions booking problems and itinerary glitches related to the travel platform.
- Document all client interactions and solutions accurately.
Non-Negotiable Requirements
- German (C2) and English (B2) fluency.
- Must work on-site in Sofia Bulgaria.
- Must hold EU/EEA/Swiss citizenship or a long-term valid residency card. Work Permit or Blue Card sponsorship is not available.
Compensation and Benefits
The company offers a competitive salary with career advancement opportunities plus financial perks like meal and transport allowances comprehensive health insurance and a MultiSport card.
For relocation they offer support by reimbursing flight costs and providing 10 days of paid hotel accommodation upon arrival.
The work schedule is full-time (40 hours) on an 8-hour rotational shift (8:00 AM8:00 PM MonSun) including two rotating days off per week.
Are you ready to use your exceptional German skills to support global travelers from Sofia Apply today!
Key Skills
- Anti Money Laundering
- Access Control
- Content Development
- Flex
- AC Maintenance
- Application Programming
