Fluent Norwegian Danish Customer Support
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Provide high-quality customer support to Norwegian-speaking clients handling inquiries via phone email and chat.
- Assist customers with various banking-related queries including account information transactions and online banking support.
- Troubleshoot and resolve customer issues in a timely and professional manner.
- Ensure compliance with bank policies security procedures and data protection regulations.
- Maintain accurate records of customer interactions and solutions provided.
- Escalate complex issues to specialized departments as needed.
Requirements:
- Language Skills: Fluent Norwegian speaker with B2-C1 proficiency in English.
- Experience: Previous experience in customer support or banking is a plus but not required.
- Skills:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a hybrid work environment.
- Good problem-solving abilities and attention to detail.
- Familiarity with basic banking processes and online banking tools is advantageous.
- Mandatory Requirement: Must pass a clean credit check to be considered for the position.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
