Customer Service Representative
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Job Location:
Suwanee, GA - USA
Hourly Salary:
$ 17 - 20
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Aaron Services: Plumbing Heating Cooling in Suwanee GA is looking to hire a full-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized Would you like to work in a supportive positive environment with a family-owned company Do you want the option to work from home If so please read on!
This admin position earns a startingcompetitive wage of $17 to $20 per hour. Room for advancement is available.
Full time employees can take advantage of our generous benefits and perks including health dental vision weekly pay a 401(k) plan with company match paid time off (PTO) and an LA Fitness membership. Additionally we offer disability and life insurance.
--> Training for the position must be completed in our Suwanee GA location. Once the in office training is complete the position will be fully work from home. If this sounds like the right admin opportunity for you apply today!
Full time employees can take advantage of our generous benefits and perks including health dental vision weekly pay a 401(k) plan with company match paid time off (PTO) and an LA Fitness membership. Additionally we offer disability and life insurance.
--> Training for the position must be completed in our Suwanee GA location. Once the in office training is complete the position will be fully work from home. If this sounds like the right admin opportunity for you apply today!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)
- Attention to detail
- Strong computer skills
- Excellent written and verbal communication skills
- Experience as a plumbing or HVAC customer service rep is highly preferred.
- Experience with ServiceTitan software is also highly preferred!
Are you attentive to detail Do you enjoy meeting new people and interacting over the phone Are you extremely organized and capable of balancing a complicated schedule If yes you might just be perfect for this opportunity to work from home!
WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)
This full-time position typically works Monday through Thursday from 8:30 AM to 6:00 PM.
Additional work from home hours are available to those who are interested.
Additional work from home hours are available to those who are interested.
ABOUT AARON SERVICES
We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angies list. Additionally we have consistently received a variety of other awards for exceptional performance and customer satisfaction.
We owe our unwavering success to our team of highly professional employees. To thank them for all they do we offer competitive pay great benefits and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If youre looking to join a place where you feel right at home look no further!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)
As a Customer Service Representative (CSR) you are the cheerful voice of our company. When clients call you answer the phone and greet them with a friendly attitude. Depending on their specific needs you answer their questions connect them with the information theyre looking for or forward their message to the appropriate person. If theyre calling about a service need you help them get it scheduled. Then you communicate the details of the job to our service team keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively.
In addition to working with customers and scheduling appointments you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need!
ARE YOU READY TO JOIN OUR OFFICE TEAM
If you feel that you would be right for this admin job please fill out our initial 3-minute mobile-friendly application. We look forward to meeting you!
Location: 30024
Flexible work from home options available.
Compensation: $17.00 - $20.00 per hour
About Us
Aaron Services (also known as Aaron Plumbing) was founded over thirty five years ago by Timothy W. Adams a third generation Master Plumber. Today he works with his son Aaron a fourth generation Master Plumber to manage a team of highly trained licensed technicians committed to customer satisfaction and providing high quality plumbing and heating and cooling services.
We are family-owned and operated. Our mission is to provide an honest and high quality service. Aaron Plumbing technicians are licensed and knowledgeable and our commitment to customer satisfaction shows in everything we do! Aaron Heating and Cooling employs NATE certified experienced technicians.
HVAC & Plumbing Jobs with Peace of Mind
Aaron Services believes in Peace of Mind for our customers and our team members.
Peace of Mind for our employees means a compensation level that ensures a high quality of life for you and your family. It means a work life balance that enables you to spend time with the people you love doing the things you enjoy. It means a team of positive leaders and support staff committed to your success. It means an excellent benefits package and a well maintained high end company owned truck.
Peace of Mind for our employees means a compensation level that ensures a high quality of life for you and your family. It means a work life balance that enables you to spend time with the people you love doing the things you enjoy. It means a team of positive leaders and support staff committed to your success. It means an excellent benefits package and a well maintained high end company owned truck.
Ready to Join the Best
We work hard to be the best place to work! Do you have a positive attitude enjoy working with others and solving problems Do you hold yourself to the highest standard of service and workmanship If so we would love to speak with you about joining our team! Our commitment to our core values of Efficiency Integrity Exceptional Service and Being Driven Toward Excellence keeps our phones ringing and our schedule full.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The trusted local plumbing, heating & cooling service in Alpharetta, Cumming, Suwanee, Lawrenceville & Beyond. Call 770-945-3453 now
