Resident Services Coordinator
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Job Location:
Norwalk, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
BLT is seeking an experienced and dynamicResident Services Coordinatorto join our luxury community located in Norwalk CT. Primarily responsible for managing customer support the Resident Services Coordinatorbuilds a successful team of associates and staff members dedicated to achieving the communitys resident retention and customer service goals.
Essential Duties and Responsibilities of the Resident Services Coordinator:
- Achieves the communitys resident satisfaction and retention goals by ensuringresident inquiries are resolved in a professional andtimely manner.
- Facilitatesprofessional and friendly atmosphere that exceeds resident expectations.
- Develop produce and coordinate resident communications including but not limited to newsletters surveys and lease violation notices.
- Fosters productive community relationships through collaboration with local groups restaurants retailers and services.
- Coordinate programs to enhance the health wellbeing and quality of life for residents.
- Plan promote and coordinate community-boosting resident events and incentives to boost participation and encourage residents to bring guests.
- Identify strategies to improve efficiency productivity and quality of customer service.
- Ensures initiatives are implemented communicates follow-up actions and feedback with staff.
- Monitors and enforces compliance with all pertinent company policies procedures and standards. Reporting all incidents violations equipment malfunctions accidents injuries or safety concerns. Implements corrective measures as necessary.
Qualifications / Skills Required forthe position ofResident Services Coordinator
- 3years of managing people in a property management role
- Commitment to deliver outstanding customer service
- Flexible team player with good supervisory and problem-solving skills
- Ability to set priorities handle multiple tasks and meet deadlines
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
- High school diploma or GEDCollege education preferred
BenefitsProvided tothePositionofResidentServicesCoordinator
Compensation package includes:
- Competitive Paywith Potential for Bonus
- Medical Insurance
- Dental Insurance
- Vision Plan
- 401k Plan
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Tuition Reimbursement
- 20% Housing Discount at BLT Properties
BLT is an equal opportunity employer
Required Experience:
Senior IC
Key Skills
- Abinitio
- Fashion Designing
- Infrastructure
- Application Engineering
- LNG
- Catia
About Company
BLT values excellence, integrity, personal responsibility, creativity and optimism. We are rapidly expanding and always looking for dedicated people to complement our team. Our employees enjoy an ideal work/life balance and a comprehensive benefits and compensation structure. Please b ... View more
