General Manager

Element has an opportunity for a General Manager I in our Acton MA this role you will be responsible for driving operational excellence fostering colleague engagement and delighting our customers. Reporting to the Division Director you will work closely with laboratory staff quality teams and support functions to ensure we deliver on customer commitments while creating a safe and efficient work environment. Element Acton provides expert environmental monitoring and microbiology USP <797> and cGMP FDA compliance testing solutions to home infusion pharmacies hospital pharmacies and human drug outsourcing compounding facilities. The lab is DEA and FDA registered cGMP certified and ISO/IEC 17025:2017 accredited

• Lead and foster a culture of safety accountability and operational excellence
• Drive and deliver annual Operational Plan commitments including revenues profit working capital and operational performance
• Collaborate with location support functions including QA Safety and Health Sales and Strategic Accounts Finance Human Resources Business Improvement and Operational Excellence
• Partner with quality leaders to improve processes ensure compliance and maintain data integrity
• Develop and execute short- and long-term business plans including operational goals equipment needs and staffing requirements
• Oversee capacity planning in core service areas
• Engage with customers to ensure satisfaction retention and growth alignment
• Hold staff accountable for timely completion of tasks to achieve lab objectives
• Provide managerial guidance on reporting needs and operational requirements
• Prepare and submit accurate forecasts maintain working capital and implement corrective actions as needed to achieve plan goals
• Identify mentor and develop staff to maximize talent and support career growth
  Represent Element positively to the public customers vendors and employees through professional organizations task forces employee meetings and site visits
• Ensure compliance with all Element policies including Terms and Conditions trade compliance ethical conduct and respect for others
• Adhere to all local state and federal laws related to safety environment and corporate governance
• Take full accountability for all personnel at the location
• Ensure work schedules are maintained and balanced across teams
• Maintain a respectful and professional work environment ensuring all employees understand and follow company policies

• Strong working knowledge of laboratory safety practices
• Bachelors degree (BA or BS) in Microbiology or a related science discipline; advanced degree preferred
• Minimum of 10 years of pharmaceutical experience including analytical testing stability studies extractables and leachables and biologics
• Minimum of 10 years of experience managing a laboratory or enterprise with 4050 employees and 36 subordinate exempt managers or supervisors
• Comprehensive understanding of all laboratory functions and operational responsibilities
• Proven technical leadership critical to production operations and overall lab performance
• Excellent written and oral communication skills with attention to detail and timely reporting
• Ability to organize laboratory operations in alignment with strategic operational and technical goals
• Strong organizational problem-solving and conflict-resolution skills ensuring clear two-way communication across departments
• Proven ability to provide managerial guidance to all staff on laboratory functions
• Ability to analyze and resolve operational financial and business challenges effectively
• Track record of success demonstrating managerial technical and operational competency both inside and outside the laboratory

#LI-TK1

At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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