We are seeking an HR Service Center Specialist with excellent knowledge of German English and Polish to join our clients team a leading international organization in the business services sector. This position combines elements of customer support and HR administration offering an opportunity to grow in a global environment.
Key Responsibilities:
- Providing support to employees on HR-related inquiries viaphone chat and ticketing system.
- Verifying and updating employee data in HR systems.
- Ensuring the accuracy and completeness of onboarding documentation including reference letters and verification documents.
- Checking document compliance with internal policies and procedures.
- Responding to questions about HR practices policies and procedures.
- Using resources available in the Knowledge Hub to provide accurate and consistent information.
- Collaborating with other HR teams to ensure smooth process execution.
Requirements:
- Very good command of German (min. B2/C1) and English and Polish (min. B2).
- Previous experience in customer service contact center or helpdesk roles.
- Familiarity with ticketing tools (e.g. ServiceNow) is a strong plus.
- Strong attention to detail and ability to work with documentation.
- Excellent communication skills and customer-oriented approach.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
What We Offer:
- Work in a multinational environment with daily use of foreign languages.
- Opportunity to develop your career within HR operations.
- Benefits package including private medical care and a Multisport card.
- Friendly and collaborative work culture.
Join our clients team!
If you have customer service experience enjoy helping people and want to develop your career in HR within an international environment send us your CV and take the next step in your professional journey!
We are seeking an HR Service Center Specialist with excellent knowledge of German English and Polish to join our clients team a leading international organization in the business services sector. This position combines elements of customer support and HR administration offering an opportunity to gr...
We are seeking an HR Service Center Specialist with excellent knowledge of German English and Polish to join our clients team a leading international organization in the business services sector. This position combines elements of customer support and HR administration offering an opportunity to grow in a global environment.
Key Responsibilities:
- Providing support to employees on HR-related inquiries viaphone chat and ticketing system.
- Verifying and updating employee data in HR systems.
- Ensuring the accuracy and completeness of onboarding documentation including reference letters and verification documents.
- Checking document compliance with internal policies and procedures.
- Responding to questions about HR practices policies and procedures.
- Using resources available in the Knowledge Hub to provide accurate and consistent information.
- Collaborating with other HR teams to ensure smooth process execution.
Requirements:
- Very good command of German (min. B2/C1) and English and Polish (min. B2).
- Previous experience in customer service contact center or helpdesk roles.
- Familiarity with ticketing tools (e.g. ServiceNow) is a strong plus.
- Strong attention to detail and ability to work with documentation.
- Excellent communication skills and customer-oriented approach.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
What We Offer:
- Work in a multinational environment with daily use of foreign languages.
- Opportunity to develop your career within HR operations.
- Benefits package including private medical care and a Multisport card.
- Friendly and collaborative work culture.
Join our clients team!
If you have customer service experience enjoy helping people and want to develop your career in HR within an international environment send us your CV and take the next step in your professional journey!
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