Senior Collection Agent

Makati City - Philippines

Monthly Salary: Not Disclosed

Posted on: 29-10-2025

Vacancies: 1 Vacancy

Job Summary

We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Senior Collection Agent to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

Organize work list to prioritize by outstanding receivables risk levels pay history and overall customer value
Analyze accounts receivable information to determine priority.
Reconcile transactions and accounts
Resolve any dispute cases to a mutual satisfactory end between customer and the company
Monitoring of collection status and regularly obtaining and updating the information related to the collection
Responsible for overdue account management and overdue collection thru telephone calls and emails
Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos documentation support and other account adjustments as deemed necessary and appropriate
Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
Follow up payment of past due invoices and obtain details of payments from customers

Requirements:

Graduate of any Accounting / Business Admin / Financial Management courses or related courses
Efficient with good skills on implementing standard procedures
With minimum of 5 years of experience in Collections handling delinquent accounts/or AR/ Finance - Account receivable experience
Can work onsite in Makati City Philippines