Consultant, Vendor Support
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
To establish and optimise relationships with external vendors and third-parties to ensure vendors meet quality standards deliver on time and adhere to contractual agreements thereby contributing to the overall efficiency of the card production and delivery process. To analyse vendor processes and systems ensuring risk exposure is mitigated customer service levels enhanced and processing costs reduced.
Qualifications :
Type of Qualification: Advanced Diploma
Field of Study: Business Commerce
Experience Required
Service Management
Operations
5-7 years
Demonstrated experience in communication and negotiation skills to effectively work with vendors resolve issues and ensure clear and productive interactions
5-7 years
Demonstrated experience in resolving issues related to vendor performance quality or compliance
5-7 years
Experience in engaging with a broad spectrum of stakeholders including senior executives.
5-7 years
Experience in managing multiple client interfaces and dealing with variable issues.
5-7 years
Experience with negotiating contracts managing supplier relationships and monitoring performance
5-7 years
Experience with quality control processes and standards including how to implement and monitor quality assurance measures with vendors
5-7 years
Experience working with cross-functional teams fostering collaboration and teamwork.
5-7 years
Familiar with the card production industry including an understanding of materials technology and production processes used in creating credit cards ID cards or other types of specialised cards.
5-7 years
Knowledge of industry standards regulations and best practices related to card production.
5-7 years
Leading engagements with Third-Party Vendors to resolve performance issues would be important.
5-7 years
Monitoring and measuring service delivery against agreed service level agreements would be critical.
5-7 years
Proven experience in vendor management or procurement and strategic sourcing ideally with a focus on card production or similar industries.
Additional Information :
Behavioural Competencies:
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
Technical Competencies:
- Client Relationship Management
- Collaboration
- Commercial Acumen
- Continuous Improvement
- Creative Problem Solving
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Design
- Admin Support
- Accountancy
- Data Structures
- Activex
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
