ITSM CMDB – IT Asset Management – Las Vegas, NV

Foxys Consultoria E Serviços Em Informática Ltda

Job Location:

Las Vegas, NV - USA

Monthly Salary: USD 6000 - 6000

Experience Required: 4-5years

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for an ITSM Specialist with strong experience in CMDB and IT Asset Management (ITAM) modules. The professional will be responsible for implementing discovery processes and maintaining accurate asset data across data center network and end-user computing (EUC) environments.

Responsibilities

Configure and manage CMDB and ITAM modules to track and maintain IT assets across DC Network and EUC environments.
Set up and optimize discovery jobs (agent-based and agentless) to identify and collect asset data.
Define and maintain the data model CI relationships and reconciliation rules.
Integrate CMDB with ITSM processes (incident change request license management).
Ensure data quality through normalization deduplication and regular audits.
Generate reports and dashboards to monitor asset inventory discovery coverage and data accuracy.
Work closely with infrastructure procurement and service management teams to ensure compliance and governance.
Document processes configuration and data flow diagrams.

Requirements

Proven experience with ITSM platforms such as ServiceNow BMC Helix/Atrium or similar.
Deep understanding of CMDB ITAM and ITIL best practices.
Hands-on experience with asset discovery tools (SCCM Lansweeper SNMP WMI SSH API).
Knowledge of data normalization and reconciliation workflows.
Strong analytical and documentation skills.
Excellent communication skills and ability to collaborate with multiple teams.

Nice to Have

Experience developing CMDB data models for hybrid environments (on-prem cloud).
Scripting experience (PowerShell Python or SQL) for data transformation or automation.
ITIL or ServiceNow certification (e.g. ITIL v4 CSA CAD).

Required Skills:

Proven experience with ITSM platforms such as ServiceNow BMC Helix/Atrium or similar. Deep understanding of CMDB ITAM and ITIL best practices. Hands-on experience with asset discovery tools (SCCM Lansweeper SNMP WMI SSH API). Knowledge of data normalization and reconciliation workflows. Strong analytical and documentation skills. Excellent communication skills and ability to collaborate with multiple teams.

We are looking for an ITSM Specialist with strong experience in CMDB and IT Asset Management (ITAM) modules. The professional will be responsible for implementing discovery processes and maintaining accurate asset data across data center network and end-user computing (EUC) environments.Responsibili...

Responsibilities

Configure and manage CMDB and ITAM modules to track and maintain IT assets across DC Network and EUC environments.
Set up and optimize discovery jobs (agent-based and agentless) to identify and collect asset data.
Define and maintain the data model CI relationships and reconciliation rules.
Integrate CMDB with ITSM processes (incident change request license management).
Ensure data quality through normalization deduplication and regular audits.
Generate reports and dashboards to monitor asset inventory discovery coverage and data accuracy.
Work closely with infrastructure procurement and service management teams to ensure compliance and governance.
Document processes configuration and data flow diagrams.

Requirements

Proven experience with ITSM platforms such as ServiceNow BMC Helix/Atrium or similar.
Deep understanding of CMDB ITAM and ITIL best practices.
Hands-on experience with asset discovery tools (SCCM Lansweeper SNMP WMI SSH API).
Knowledge of data normalization and reconciliation workflows.
Strong analytical and documentation skills.
Excellent communication skills and ability to collaborate with multiple teams.

Nice to Have

Experience developing CMDB data models for hybrid environments (on-prem cloud).
Scripting experience (PowerShell Python or SQL) for data transformation or automation.
ITIL or ServiceNow certification (e.g. ITIL v4 CSA CAD).

Required Skills: