Digital Functional Business Analyst – eCommerce

Ghent - Belgium

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Digital Functional / Business Analyst eCommerce

Location: Ghent Belgium

Experience: 2 years

Language: English-speaking

About the Role

We are looking for a Digital Functional / Business Analyst to support the development and rollout of a large-scale eCommerce platform for a leading online retail organization. You will bridge business needs and technical solutions to ensure a seamless digital experience for both customers and internal users.

Responsibilities

Partner with business stakeholders to define digital strategy and translate vision into actionable requirements

Drive detailed requirements gathering user stories and process documentation

Analyze and optimize existing digital workflows to improve customer experience and operational efficiency

Collaborate with product owners developers and UX teams throughout the implementation lifecycle

Support user acceptance testing training and adoption activities to ensure successful change management

Maintain product backlog and ensure priorities align with business goals

Monitor project progress and help resolve issues to keep deliverables on track

Contribute to continuous improvement for digital commerce capabilities

Requirements

Masters degree or equivalent professional experience

Minimum of 2 years in a similar functional/business analyst role within digital or eCommerce projects

Strong understanding of eCommerce platforms digital customer journeys and retail processes

Proven capability in gathering requirements translating business needs into functional specifications and supporting implementation

Experience with user adoption activities such as training communication or UAT coordination

Solid analytical and problem-solving skills combined with clear communication abilities

Comfort working in Agile environments and cross-functional teams

Fluent in English. Knowledge of Dutch is a plus

What We Offer

The opportunity to influence a major digital transformation initiative

A collaborative team environment and room to grow in your career

Competitive compensation and benefits package

If you want I can also tailor this to a specific company brand or include must-have technical tools like Jira Salesforce Commerce SAP or Adobe Experience Manager.

Job Title: Digital Functional / Business Analyst eCommerceLocation: Ghent BelgiumExperience: 2 yearsLanguage: English-speakingAbout the RoleWe are looking for a Digital Functional / Business Analyst to support the development and rollout of a large-scale eCommerce platform for a leading online reta...