Graduate Program Recruiter and Admissions Coach

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Job Category:

Employment Type:

Job Profile:

Job Summary:

The Professional Masters and Certificate Programs teamsupporting the MS in Pharmaceutical Sciences: Applied Drug Development (ADD) and Psychoactive Pharmaceutical Investigation (PPI) programs along with their associated graduate-level capstone certificatesis seeking a Graduate Program Recruiter and Admissions Coach to join our Student Experience Team. This small fun and vibrant student-centered team provides full-featured student services throughout the entire student lifecycle (inquiry to application to enrollment to graduation to alumnihood) in a cohesive and supportive manner that prioritizes meeting our students where they are.

The Graduate Program Recruiter and Admissions Coach will serve a critical role on our team. While this role contributes to outreach and recruitment effortsincluding planning and hosting promotional webinarsits primary focus is admissions coaching. The Recruiter and Admissions Coach will be the first point of contact for prospective students building supportive relationships and guiding them through the application process via phone email video conferencing and events (virtual and in-person). The Recruiter and Admissions Coach will maintain records of their one-to-one interactions to track the success of various recruiting and admissions coaching efforts.

This role will rely on a full range of interpersonal skills including collaboration coordination effective communication and public speaking and will contribute meaningfully to our student-focused approach. Successful candidates will have demonstrated ability to succeed in dynamic goal-driven fast-paced team environments. This position allows for work location flexibility; on average up to four days per week can be worked remotely. Some specific dates will require in-person work to support recruiting efforts.

This role is a unique opportunity to make a meaningful impact on the lives of future pharmaceutical professionals while working in a collaborative and mission-driven environment.

FTE:

This position can be full- or part-time 50%-100%.

Key Job Responsibilities:

• Maintains leads and opportunity data in CRM software program

• Reviews evaluates and responds to student applications for admission to a graduate program according to established policies and procedures

• Delivers directed admissions program messaging to internal and external audiences

• Identifies promotes and maintains internal and external partnerships focusing on outreach recruitment and admission

• Counsels prospective and admitted graduate students on educational planning and career opportunities

• Creates targeted communication plans and materials based on established goals

• Evaluates program effectiveness and provides recommendations for improvement

• Schedules logistics and secures resources for events to promote the Institution

• Identifies opportunities for and develops admissions and outreach events

• Develops and manages webinar-based instructional content for graduate courses including planning and facilitating live sessions producing professionally edited recordings and maintaining an organized repository of webinar materials for ongoing academic use.

Department:

The Professional Masters and Certificate Programs team is part of the Division for Pharmacy Professional Development within UWMadisons School of Pharmacy. We are a collaborative group of student services professionals instructional designers teaching faculty and academic program leaders dedicated to providing high-quality learning experiences for our students.

Compensation:

Employees in this position can expect to receive benefits such as generous vacation holidays and paid time off competitive insurances and savings accounts and retirement benefits through the Wisconsin Retirement System (WRS).

Qualified candidates can expect to earn between $50000 and $55000. Candidates who are highly qualified may earn between $55000 and $60000.

Required Qualifications:

• Working expertise with Microsoft Office software (Word PowerPoint Excel) and collaboration software (MS Teams Zoom Google Drive Box).

• Demonstrated excellence in customer service organizational interpersonal verbal and written communication skills.

• Proven record of successful collaboration with cross-functional teams and communicating with multiple stakeholders.

• Demonstrated success meeting deadlines and goals while managing multiple projects.

• Demonstrated success working autonomously and as a part of a team.

Preferred Qualifications:

• Experience supporting adult learners students in online education programs and/or international and domestic students in STEM graduate programs.

• Experience with CRM tools (preferably Salesforce).

• Experience in customer service sales or other dynamic people-oriented service environments.

• Experience working in a remote or hybrid work environment.

Education:

Bachelors Degree - Required Minimum

How to Apply:

Please ensure that the resume and cover letter address how you meet the required/preferred qualifications and the skills/requirements outlined in the job summary. Please keep in mind applicants need to articulate all requirements in their cover letter and/or resume. Applicants who have preferred qualifications/skills should share those in the cover letter and/or resume as well.

The application reviewers will be relying on written application materials to determine who may advance to interviews.

Contact Information:

For issues with applying please contact HR Generalist Allison Miller at .

Institutional Statement on Diversity:

Diversity is a source of strength creativity and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity culture background experience status abilities and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching research outreach and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students faculty and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to including but not limited to race color religion sex sexual orientation national origin age pregnancy disability or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g. application interview pre-employment testing etc.) please contact the Divisional Disability Representative (DDR)in the division you are applying make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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