Search and Relevance Specialist 6 month contract

Whyyoulllove Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative and for their people to be engaged connected and creative at work. That means moving them to the cloud helping them build the workplace of tomorrow and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging continuously striving to do whats good for our people and communities.

The impact youll make:

We are seeking a detail-oriented and technically proficientSearch & Relevance Specialistto manage and optimize our Algolia-powered search infrastructure. This role will play a critical part in enhancing the customer experience on our B2B eCommerce platform by improving product discoverability search relevance and performance.

What youll do:

• Own the configuration maintenance and optimization of the Algolia search environment.
• Collaborate with product UX and engineering teams to align search behavior with evolving eCommerce enhancements.
• Implement and refine search features such as hierarchical menus faceted filtering synonyms and typo tolerance.
• Monitor customer search behavior and usage analytics to identify gaps trends and opportunities for improvement.
• Create and manage Algolia Rules to support merchandising promotions and business logic.
• Ensure data accuracy and consistency across product indices working closely with PIM and backend teams.
• Stay current with Algolia product updates and best practices to recommend new capabilities.

What youll bring to the table:

• 3 years of experience managing search platforms in an eCommerce or digital product environment; Algolia experience required.
• Strong understanding of search UX relevance tuning and data modeling for search.
• Experience with JavaScript JSON and front-end frameworks (e.g. React Vue) is a plus.
• Familiarity with analytics tools (e.g. Google Analytics Algolia Insights) and A/B testing methodologies.
• Ability to translate customer feedback and behavioral data into actionable search enhancements.
• Excellent communication and collaboration skills across technical and non-technical teams.

Preferred Qualifications

• Experience in B2B eCommerce especially in technology or SaaS sectors.
• Knowledge of headless commerce architecture and integration with platforms like AppDirect or SAP.
• Exposure to personalization engines and recommendation systems.

Not sure if you qualify Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.

Why Youll Love Working Here:

• The People: Youll thrive in our collaborative environment surrounded by incredible colleagues who foster support and innovation driving our collective success
• High-Performing Culture: At Softchoice we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self

Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.

Require accommodation We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position please reach out directly to.We are committed to working with you to best meet your needs.

Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us we will conduct a criminal record check verify your education and check your references.

When you join Softchoice we will onboard you remotely. Dont worry. Its quick simple and youll be connected with your new team in no time.

Job Requisition ID:6994
EoE/Vet/Disability