Fire-Mitigation Manager

Fire/Mitigation Manager

Job summary

This job requires a high degree of specialized expertise as well as the ability to maintain established quality standards. This person must be driven determined and self-disciplined with a commitment to accurate high-quality and rapid results.

The job environment is structured with clear job expectations. Although the pace of the work is faster than average this person never compromises quality. They communicate and build relationships based on the technical aspects of the work.

The work requires specialized knowledge as well as technical ingenuity. Someone in this role must be comfortable solving problems while adhering to approved organizational systems and technology. They will be expected to produce thorough high-quality work. New ideas and concepts are also important but must be carefully analyzed and tested before being implemented.

When managing others this person must be able to ensure policies and procedures are followed and time frames are met. To delegate effectively they should provide structured opportunities for people to develop their own expertise with the goal of building shared responsibility for high-quality work. As such someone in this role should be comfortable providing coaching and training support.

This person must be comfortable operating within a pre-defined span of control. The ideal candidate is someone who fosters trust demonstrates a sense of urgency consistently hits quality standards and makes decisions in support of company guidelines.

Key Responsibilities
Lead train and motivate the mitigation team to deliver excellent customer service and high-quality work.
Oversee mitigation services including water damage fire and smoke damage mold remediation board-ups and environmental services.
Ensure crews are prepared daily through morning huddles and ongoing communication.
Meet with clients insurance adjusters and other stakeholders to provide professional guidance and resolve issues.
Re-inspect job sites for quality control and ensure projects are completed on budget and within standards.
Manage inventory equipment and vehicle readiness.
Serve as point of contact for customer concerns resolving issues promptly and effectively.
Participate in the on-call rotation and respond to emergency situations as needed.
Qualifications
High school diploma or equivalent required; advanced education or certifications preferred.
Previous leadership experience in restoration construction or related industry (2 years preferred).
IICRC certifications strongly preferred (Water ASD Mold etc.).
Experience with Xactimate MICA or similar restoration software a plus.
Valid drivers license with clean driving record.
Strong leadership communication and problem-solving skills.
Ability to work nights weekends and overtime when needed.
Ability to lift up to 50 lbs and safely operate company vehicles and equipment.

What We Offer
Competitive Compensation Package: $60000$70000 annually (commensurate with experience).
Insurance Benefits: Dental Vision and Life Insurance.
Paid Time Off
Paid Training & Certifications: Opportunities for growth and skill development.
Advancement Opportunities: We promote from within and encourage leadership development.
Great Team Culture: Be part of a supportive mission-driven environment.

Why Join Paul Davis Restoration
Paul Davis Restoration is an industry leader in restoration and reconstruction with a strong reputation for customer service teamwork and professional growth. If you are motivated to lead others dedicated to serving people in their time of need and ready to build a rewarding career we would love to hear from you.
When things go wrong we do whats right.

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Compensation: $60000.00 - $70000.00 per year

Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results