Sonder (NASDAQ: SOND) is a leading global hospitality brand offering premium design-forward apartments and intimate boutique hotels for the modern savvy traveler. Founded in 2014 Sonder combines thoughtfully designed spaces with seamless tech-enabled service all delivered through a single beautifully integrated experience.
Our properties are located in the worlds most sought-after neighborhoods spanning 40 markets across nine countries and three continents. Through the Sonder app guests enjoy full control over their stay from self check-in to 24/7 support making every detail of travel easier more flexible and more inspiring.
In 2024 we announced a strategic partnership with Marriott International bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the worlds largest travel loyalty platform unlocking exciting new possibilities for our guests and employees.
Sonder is focused on delivering amazing experiences for the modern traveler while driving smart sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand and were building something thats reshaping the future of travel.
Life at Sonder
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions how we conduct meetings how we communicate and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we out this article to find out more about our Culture and Principles.
We are looking for a Regional Revenue Director to lead our Regional Revenue Management team in Europe. The Revenue Management team is uniquely positioned to drive Sonders success and profitability. The team creates and implements data-driven revenue strategies to optimize business performance and is responsible for ongoing management of pricing and inventory.
This role will report to the Regional Vice President Europe Market Operations.
This role is part of our flexible workplace initiative and is remote-optional.
AT SONDER YOU WILL:
Drive Commercial Performance:
Ensure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reporting
Deliver accretive growth in RevPar that drives profitability and Fair Market Share performance
Identify opportunities through channels and recommend channel marketing.
Build Trust with Key Partners:
Work effectively with Revenue Management Sonderites Operations Sales Marketing E-commerce to ensure incremental financial performance (RevPar EBITDA)
Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Managements decisions and actions pertaining inventory and rate control pricing and overbooking
Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control
Analyze Information and Monitor Performance:
Provide critical analysis of strategies room statistics and demand factors
Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR
Review all tentative and definite group bookings to ensure they support the implemented commercial strategies and group status is updated and group evaluator is used effectively
Ensure Region Operating Plan and Forecast:
Prepare all weekly monthly quarterly forecasts and budgets using appropriate systems and tools
Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools
Prepare Annual Region Operating Plan revenue proposals
Perform OneYield forecast validation process on a regular basis to identify changes in trends and opportunities to enhance OneYield forecasts
Maintain OneYield interface where automated rate shopping is configured to ensure the yield system is configured for pricing adjustments appropriately.
Proactively identify peak nights and peak periods to set KPI targets and action plans
Identify demand troughs and lead an action plan
Support and Execution of New Initiatives:
Support execution of new initiatives across key stakeholders including revenue management marketing distribution sales technology ecommerce loyalty franchise services business intelligence and finance
Plan and support rollout and execution of initiatives
Develop project tracking for initiatives communicate priorities and report on progress
Establish and maintain strong partnerships across revenue management marketing business intelligence technology and other organizations
Lead with Integrity and Purpose:
Create belonging by promoting an environment of collaboration trust respect opportunity and inclusion
Communicate and set effective goals for Revenue Managers ensuring accountability in achieving these goals
Creates an environment that encourages accountability high standards innovation and has clear performance expectations
Provide leadership to the Revenue Management team and act as main point of contact for special projects including development of consistent deliverables
Manages team workload by delegating assignments appropriately prioritizing group activities based on importance urgency and impact to goals as well as ensuring team members have the equipment materials and other resources needed to accomplish their work
Attract and Develop Talent:
Responsible for the recruitment and onboarding of all new Revenue Managers providing on the job observations and coaching to ensure consistent training across the team
Conducts observations of Revenue team members and delivers timely feedback to develop their skills and abilities
Provides input to enhance and develop tools for better and more efficient analysis
WHAT WE LOOK FOR:
Bachelors degree in a related field such as business administration economics or finance; or equivalent training education and experience. Masters degree preferred.
Minimum ten (10) years of related experience in a quantitative strategic or consulting role with progressive supervisory and/or project management experience
Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
Proficiency in revenue management software and tools such as revenue management systems (OneYield is a plus) and property management systems (Opera).
Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and influence decision-making; prior marketing experience preferred.
Ability to adapt to change and thrive in a dynamic evolving industry landscape.
Intellectually curious and self-motivated entrepreneurs
Passion for driving business impact
Creative thinkers who devise novel approaches to problem solving
Demonstrated interest in analyzing and presenting data using Excel SQL Tableau or related software
Certification in revenue management (e.g. Certified Revenue Management Executive - CRME) is a plus
Benefits
We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees benefits may include:
Competitive compensation
Medical dental and vision insurance (where applicable)
Flexible vacation
Wellness and volunteering days
Annual free credits and discounts to stay in Sonders
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Learn More About Sonder
Blog: Sonder Stories
Instagram: @sonderstays
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other classification protected by applicable state federal or local law. Extend Hospitality To All is one of Sonders Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees guests partners and communities feel safe respected included cared for and empowered.
As part of our commitment to creating a workplace open to all we have created Sonder Circles also known as employee resource groups. These groups aim to foster a diverse equitable and inclusive workplace aligned with the communities they serve.
If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Director