Operations Associate
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Oversee the end-to-end intermodal shipment process ensuring timely cargo delivery and high customer satisfaction. Collaborate with truckers vendors and internal teams to resolve issues prevent service failures and drive process improvements. Manage high-impact accounts while meeting KPIs and upholding Maersks core values.
Responsibilities
Ensure smooth execution of the intermodal shipment lifecycle by working closely with truckers and internal support groups to achieve customer satisfaction goals through proactive and/or reactive issue resolution ownership.
Manage accounts with high business impact in terms of volume and/or revenue and high complexity.
Actively prevent service failures and collaborate with stakeholders to implement countermeasures when necessary.
Identify the root cause when targets are not met and implement solutions by working closely with stakeholders.
Build rapport with and manage vendor performance related to customers cargo to ensure timely cargo delivery.
Understand and be familiar with KPIs and act in line with set targets.
Drive continuous improvements to remove waste and lower costs for both internal and external stakeholders.
Always perform in a manner consistent with and loyal to the A.P. Moller Maersk values.
Company Benefits:
Medical
Dental
Vision
RRSP Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range: $55000 - $60000
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
