JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
The Assistant General Manager supports the General Manager in the comprehensive management of properties that function both as client facilities and as Class A commercial assets. This role includes support with commercial property management expertise to ensure seamless daily operations and excellent service delivery. The AGM assists with implementing strategies that address commercial property standards while developing relationships with clients tenants vendors and team members in a detail-oriented operational environment.
Your day-to-day tasks will include:
Provide general overall property management services including continuous monitoring of the property and addressing immediate operational issues
Serve as a primary day-to-day contact for occupants/tenants and visitors providing exceptional customer service
Support work order management for in-house staff and vendors ensuring timely resolution of maintenance requests
Assist with budgetary requests analysis and reporting for property management
Provide direction and information to vendors facilities staff and service providers to ensure excellent coordination and execution of work
Conduct regular property inspections to identify and address maintenance issues before they escalate
Monitor and report to the General Manager on facility operations through both direct employees and third-party service providers
Required Qualifications:
Bachelors Degree or equivalent work experience in Property Management or related field required
Minimum of 3-5 years of experience in property management or related field
Experience in a corporate environment or as a third-party service provider
Strong knowledge of building operations systems and maintenance practices
Excellent customer service orientation with proven ability to build relationships with diverse stakeholders
Proficiency in Microsoft Office products (Word Excel Outlook PowerPoint)
Strong interpersonal skills and problem-solving ability with excellent verbal/written communication skills
Preferred Qualifications:
Industry certifications such as FMA RPA or SMA preferred
LEED Green Associate or LEED AP certification desirable
Background working in Class A commercial properties
Experience with property management operations
Experience with property management and maintenance management software
Basic understanding of financial principles and budget management
Detail oriented with strong organizational and multitasking capabilities
Location:
On-site West Des Moines IAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Director
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.