We are seeking a highly motivated and experienced TEMPLATE WS Keyholder 3IC to join our team in Auckland New Zealand. As the third in command you will play a crucial role in supporting the store management team ensuring smooth daily operations and delivering exceptional customer service.
- Assist in managing daily store operations including opening and closing procedures
- Supervise and mentor sales associates providing guidance and support as needed
- Ensure excellent customer service standards are maintained throughout the store
- Manage cash handling procedures and maintain accurate financial records
- Oversee visual merchandising and store presentation to maximise sales
- Assist with inventory management including stock counts and replenishment
- Support loss prevention efforts and maintain store security protocols
- Act as a key point of contact for customers and resolve any issues or complaints
- Collaborate with store management to achieve sales targets and KPIs
- Participate in staff training and development initiatives
Qualifications :
- Proven experience in retail preferably in a supervisory or leadership role
- Strong leadership skills with the ability to motivate and guide a team
- Excellent customer service skills and a passion for delivering exceptional experiences
- Proficiency in operating retail POS systems and cash handling procedures
- Solid understanding of visual merchandising techniques and inventory management
- Ability to work flexibly including evenings weekends and holidays as required
- Strong problem-solving skills and the ability to make decisions under pressure
- Excellent communication and interpersonal skills
- Knowledge of retail operations best practices and loss prevention techniques
- Retail-related qualifications or certifications are advantageous but not essential
Additional Information :
Tā mātou tāpaetanga What we offer
Remote Work :
No
Employment Type :
Full-time
We are seeking a highly motivated and experienced TEMPLATE WS Keyholder 3IC to join our team in Auckland New Zealand. As the third in command you will play a crucial role in supporting the store management team ensuring smooth daily operations and delivering exceptional customer service.Assist in ma...
We are seeking a highly motivated and experienced TEMPLATE WS Keyholder 3IC to join our team in Auckland New Zealand. As the third in command you will play a crucial role in supporting the store management team ensuring smooth daily operations and delivering exceptional customer service.
- Assist in managing daily store operations including opening and closing procedures
- Supervise and mentor sales associates providing guidance and support as needed
- Ensure excellent customer service standards are maintained throughout the store
- Manage cash handling procedures and maintain accurate financial records
- Oversee visual merchandising and store presentation to maximise sales
- Assist with inventory management including stock counts and replenishment
- Support loss prevention efforts and maintain store security protocols
- Act as a key point of contact for customers and resolve any issues or complaints
- Collaborate with store management to achieve sales targets and KPIs
- Participate in staff training and development initiatives
Qualifications :
- Proven experience in retail preferably in a supervisory or leadership role
- Strong leadership skills with the ability to motivate and guide a team
- Excellent customer service skills and a passion for delivering exceptional experiences
- Proficiency in operating retail POS systems and cash handling procedures
- Solid understanding of visual merchandising techniques and inventory management
- Ability to work flexibly including evenings weekends and holidays as required
- Strong problem-solving skills and the ability to make decisions under pressure
- Excellent communication and interpersonal skills
- Knowledge of retail operations best practices and loss prevention techniques
- Retail-related qualifications or certifications are advantageous but not essential
Additional Information :
Tā mātou tāpaetanga What we offer
Remote Work :
No
Employment Type :
Full-time
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