Tier II Field Engineer Des Moines

Urbandale, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Service Delivery

Job Summary

The Impact Youll Make

The Tier II Field Engineer position will provide direct support to internal and external customers by communicating and executing key tasks including designing developing documenting analyzing creating testing and modifying systems networking or programs based on and related to user system design specifications. Area travel may be required.

What Youll Do:

Apply system analysis techniques and procedures including consulting with users to determine hardware software or system functional specifications
Establish the networking environment by designing system configuration directing system installation and defining documenting and enforcing system standards
Design and implement new solutions and improve the resilience of the current environment
Perform data network fault investigations in local and wide area environments
Secure network systems by establishing and enforcing policies defining access & monitoring access
Support and administer firewall environments in line with IT security policy
Configure routing and switching equipment hosted IP voice services and firewalls
Provide remote support troubleshooting & fault finding for both on-site engineers as well as customers
Perform service for products from different manufacturers and vendors
Manage Create Close and Update tickets in the assigned PSA system
Perform preventive maintenance and modifications on equipment

What Youve Mastered:

Experience with or knowledge of operating systems current equipment and technologies enterprise backup and recovery procedures systems performance-monitoring tools active directories virtualization HTTP traffic content delivery and caching
Experience in project management application design and integration and cloud computing (specifically Microsoft Azure)
Knowledge of system security and data backup/recovery
Resourcefulness and problem-solving aptitude
Excellent communication skills
BS/BA in Information Technology Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)

What Youll Get:

Flexible work schedule with the option for a hybrid work environment
Unlimited PTO
Health Vision Dental and Supplemental Insurance Plans
HSA (including monthly employer contributions)
Dependent Care Flexible Spending Account
401k profit-sharing plan
Employee Assistance Program Services
Professional development opportunities
Team celebrations

About DataVizion:

Named the 2021 Best Place to Work DataVizion an Inc. 5000 company has grown tremendously and provides a full range of business technology solutions in Professional and Managed IT Services throughout the Midwest. From enterprises to small businesses our priority is to provide a better connection for our clients through IT solutions that enhance speed flexibility and productivity in a secure environment. Backed by superior support and customer service these proven solutions give our clients a competitive advantage to grow and thrive.

DATAVIZION LLC is an Equal Opportunity Employer. Employment opportunities at DATAVIZION LLC are based upon ones qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race color religion sex (including pregnancy) national origin age veteran status disability marital status genetic information or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment including but not limited to recruitment hiring selection job assignment promotions transfers compensation discipline termination layoff access to benefits and training and all other conditions and privileges of employment.

DATAVIZION LLC strongly urges reporting all instances of discrimination and harassment and prohibits retaliation against any individual who reports discrimination harassment or participates in an investigation of such report. DATAVIZION LLC will take appropriate disciplinary action up to and including immediate termination against any employee who violates this policy.

Required Experience:

Senior IC

The Impact Youll MakeThe Tier II Field Engineer position will provide direct support to internal and external customers by communicating and executing key tasks including designing developing documenting analyzing creating testing and modifying systems networking or programs based on and related to ...

The Impact Youll Make

What Youll Do:

Apply system analysis techniques and procedures including consulting with users to determine hardware software or system functional specifications
Establish the networking environment by designing system configuration directing system installation and defining documenting and enforcing system standards
Design and implement new solutions and improve the resilience of the current environment
Perform data network fault investigations in local and wide area environments
Secure network systems by establishing and enforcing policies defining access & monitoring access
Support and administer firewall environments in line with IT security policy
Configure routing and switching equipment hosted IP voice services and firewalls
Provide remote support troubleshooting & fault finding for both on-site engineers as well as customers
Perform service for products from different manufacturers and vendors
Manage Create Close and Update tickets in the assigned PSA system
Perform preventive maintenance and modifications on equipment

What Youve Mastered:

Experience with or knowledge of operating systems current equipment and technologies enterprise backup and recovery procedures systems performance-monitoring tools active directories virtualization HTTP traffic content delivery and caching
Experience in project management application design and integration and cloud computing (specifically Microsoft Azure)
Knowledge of system security and data backup/recovery
Resourcefulness and problem-solving aptitude
Excellent communication skills
BS/BA in Information Technology Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)

What Youll Get: